Beacon Hill Staffing Group, LLCTTH EBO Services/Call Center Manager - Up to 68K! Beacon Hill Staffing Group, LLCTTH EBO Services/Call Center Manager - Up to 68K!Augusta, MEFull timeOur client, a rapidly growing healthcare organization, is seeking an Extended Business Office Services Manager to oversee patient account support operations and lead a call center team focused on delivering an exceptional patient financial experience. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
SodexoNewCatering Manager 3 SodexoCatering Manager 3PORTLAND, ME$56,270–$72,820Supporting the Portland, Gorham, Lewiston/Auburn, and Maine Law School campuses, this role is responsible for delivering exceptional catering experiences ranging from everyday meetings and student events to formal receptions, plated dinners, and Board of Trustees functions. Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
GFI-Team IkigaiClient Services Specialist - Remote GFI-Team IkigaiClient Services Specialist - RemoteLewiston, MERemoteIf you're passionate about helping others achieve financial independence and are ready to make a significant impact through scaling your own business within a supportive environment, join GFI-Team Ikigai as a Client Services Specialist and empower communities through excellence in financial services! You'll be working with individuals with in our team over zoom to ensure accuracy and efficiency within the finance team, with the opportunity to manage your own client base and scale your business as an entrepreneurial extension of GFI-Team Ikigai.
LjhorizonsNewRemote Client Services Representative LjhorizonsRemote Client Services RepresentativeLewiston, MaineRemoteLJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. LJ Horizons is seeking a client-focused Client Services Representative to assist with communication, support, and coordination in a remote setting.
Payroll Management Inc.Client Services Representative (Payroll Processing) Payroll Management Inc.Client Services Representative (Payroll Processing)Auburn, METhis position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. The essential functions include, but are not limited to: Compile payroll data, post wages, and reconcile errors, in order to balance the payroll and maintain payroll records.
Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - Specialty and Emergency Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - Specialty and EmergencyPortland, MEAt Portland Veterinary Emergency and Specialty Care (PVESC), we’re building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. We are honored to be recognized as the Best Veterinary Hospital in Maine, receiving Gold in the Portland Radio Group's Best of the 207 Awards for four consecutive years: 2022, 2023, 2024 and 2025.
Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - Specialty Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - SpecialtyPortland, MEAt Portland Veterinary Emergency and Specialty Care (PVESC), we’re building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. We are honored to be recognized as the Best Veterinary Hospital in Maine, receiving Gold in the Portland Radio Group's Best of the 207 Awards for four consecutive years: 2022, 2023, 2024 and 2025.
Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - Emergency Portland Veterinary Emergency and Specialty CareVeterinary Client Service Representative - EmergencyPortland, MEAt Portland Veterinary Emergency and Specialty Care (PVESC), we’re building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. We are honored to be recognized as the Best Veterinary Hospital in Maine, receiving Gold in the Portland Radio Group's Best of the 207 Awards for four consecutive years: 2022, 2023, 2024 and 2025.
SercoManager, Accounting Services SercoManager, Accounting ServicesAugusta, MELead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
ComscoreClient Success Coordinator ComscoreClient Success CoordinatorAugusta, MERemote$60,000–$65,000 / yearWith a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. The Coordinator plays a critical role in supporting client deliverables while learning Comscore’s tools, data sets, and reporting processes to grow into progressively more client-facing responsibilities.
GFI-Team IkigaiRemote Client Specialist - PT GFI-Team IkigaiRemote Client Specialist - PTAugusta, MERemote$65,000–$85,000 / yearThis essential part-time role involves managing client accounts, balancing customer service, fulfilling contract obligations, and promoting relationship-based sales, all within a fully remote environment that you can manage from home. Create personalized financial plans, helping clients navigate budgeting, debt reduction, investing, and retirement planning.
Insurance Office of AmericaAccount Associate - Shared Services Insurance Office of AmericaAccount Associate - Shared ServicesAugusta, MERemote$20.67–$24 / hourFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Spurwink ServicesNurse-Outpatient and Community Based Services Spurwink ServicesNurse-Outpatient and Community Based ServicesLewiston, ME$32–$38 / hourProvide back-up for Medical Assistant to coordinate delivery of samples from drug reps, Enroll/ re-enroll patients in the patient assistance programs, administer antipsychotic injections and oral medications, pack medication caddies, and assist with appointment scheduling. Spurwink is looking for a collaborative, engaging, and driven Registered Nurse (RN) with unencumbered Maine licensure to join our interdisciplinary team serving adults and children with a variety of mental health needs, including serious mental illness and substance use disorders.
State of MaineVeterans Services Officer - Anticipated Vacancy State of MaineVeterans Services Officer - Anticipated VacancyAugusta, Maine$57,408–$81,078.40A Bachelors Degree in Business/Public Administration, Human Resources, Education, a Social Services/Behavioral Science area, or related field and two (2) years experience in directly providing and/or administering benefit programs, personnel administration, or related social services/human resources work. Ability to maintain a working relationship with veterans' organizations, staff, volunteers, and news media; providing information regarding Bureau programs and services and performing field informational and claim visits to clients.
David Tremblay - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team Member David Tremblay - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberLisbon Falls, MEROLE DESCRIPTION: David Tremblay - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value.
Circana, LLC.NewManager, Retail Client Insights Analyst (Scarborough, ME) Circana, LLC.Manager, Retail Client Insights Analyst (Scarborough, ME)Augusta, ME$65,000–$70,000 / yearPart timeAn employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
Kind Senior Care MaineClient Care Coordinator Kind Senior Care MaineClient Care CoordinatorYarmouth, MEServe as a key liaison between clients, caregivers, leadership, and external partners — including healthcare providers and community organizations — ensuring seamless communication, comprehensive care coordination, and timely updates on client and caregiver status. Lead comprehensive client care by conducting thorough assessments, developing and regularly reviewing personalized care plans, performing home visits, and serving as the primary point of contact for clients and families to ensure exceptional satisfaction and quality of care.
State of MaineChild Protective Services Case Aide State of MaineChild Protective Services Case AideLewiston, Maine$20.73–$26.48 / hourTo qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.
State of MaineChild Protective Services Caseworker State of MaineChild Protective Services CaseworkerLewiston, Maine$32.35–$42.34Minimum Qualifications: A Bachelors Degree from an accredited educational institution in Social Work/Social Welfare; OR a Bachelors Degree in a related social service/social welfare/social work area which includes at least 12 courses in behavioral science, social science, or social work; AND must have or be eligible for conditional or full licensure as a Licensed Social Worker (LSW) as determined by the Maine State Board of Social Worker Licensure. *Chapter 10 of the Maine State Board of Social Worker Licensure regulations defines a field related to social work or social welfare as including but not limited to: "behavioral science, social and behavioral sciences, childhood development, education and human development, mental health and human services, psychology, psychology/educational psychology, rehabilitation services, and sociology.".
CrossborderswithalexRemote Client Support Representative CrossborderswithalexRemote Client Support RepresentativeLewiston, MaineRemoteIn this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Verint Systems, Inc.Services Sales Sr. Director Verint Systems, Inc.Services Sales Sr. DirectorAugusta, METhis includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.
Davis Family Financial LLCFinancial Services Associate Davis Family Financial LLCFinancial Services AssociateLewiston, ME$55,000–$70,000This role is ideal for individuals who enjoy working with people, want to develop professional skills, and are looking for a long-term career path in financial services. This entry-level position focuses on helping individuals and families better understand their financial options through guided conversations and structured support.
Bridge Care IncPersonal Support Services (PSS) Bridge Care IncPersonal Support Services (PSS)Windham, MEAs a Personal Support Specialist, you will provide hands-on support with personal care, daily living activities, and routine household tasks to help clients remain safe and comfortable in their homes. This role is ideal for someone who enjoys meaningful work, prefers working independently, and wants to make a difference in the lives of others.
Addus HomeCare CorpFamily Services Specialist Addus HomeCare CorpFamily Services Specialistaugusta, MNWork directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
OrkinService Manager Trainee OrkinService Manager TraineePortland, Maine$55,000–$65,000 / yearWork alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from the industry leader with almost 125 years as the best in pests.
MP RPOCustomer Service Specialist MP RPOCustomer Service SpecialistYarmouth, MA$21–$23 / hourAcross 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.
LjhorizonsCustomer Service Coordinator LjhorizonsCustomer Service CoordinatorAugusta, MaineRemoteThis role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish. LJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families.
Dream VoyagesRemote Travel Customer Service Agent Dream VoyagesRemote Travel Customer Service AgentLewiston, MaineRemoteWe serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic.
Care LyncCase Manager/Service Coordinator- Augusta, ME Care LyncCase Manager/Service Coordinator- Augusta, MEHallowell, MECare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.
Care LyncCase Manager/Service Coordinator (Aging Population) - Augusta, ME Care LyncCase Manager/Service Coordinator (Aging Population) - Augusta, MEGardiner, MECare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.
Care LyncCase Manager/Service Coordinator- Lewiston, ME Care LyncCase Manager/Service Coordinator- Lewiston, MEMechanic Falls, MECare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.
Generator Supercenter of New Hampshire & MaineGenerator Mechanic/Service Technician Generator Supercenter of New Hampshire & MaineGenerator Mechanic/Service TechnicianFalmouth, METhe level of electrical and mechanical repair knowledge, years of direct generator repair experience, and previous experience working directly with customers will all be taken into account when determining what one’s starting pay level would be within this range. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers.
Healthcare Services Group, Inc.NewFood Service Director Healthcare Services Group, Inc.Food Service DirectorAugusta, Maine$80,000–$95,000 / yearJoin Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
SolomonEdwardsProgram Manager – Loan Servicing / Capital Markets Systems (Consulting) SolomonEdwardsProgram Manager – Loan Servicing / Capital Markets Systems (Consulting)Augusta, MERemote$80–$90 / hourThis role will lead complex system implementation efforts across loan servicing, capital markets, and investor/loan accounting functions while partnering with business, technology, and integration leaders to drive execution, manage risk, and maintain alignment across workstreams. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service.
Garmin International, Inc.Customer Service & Billing Representative 2 Garmin International, Inc.Customer Service & Billing Representative 2Yarmouth, MaineReceive/answer moderately complex high volume customer phone and email inquiries regarding billing statements, customer accounts and online administration with highest level of professionalism. In this role, you will be responsible for providing moderately complex customer support regarding accounts and billing statements for Garmin's inReach products.
CompuComService Desk Tech I CompuComService Desk Tech IAugusta, ME$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
The Home Depot IncPro Customer Service Sales The Home Depot IncPro Customer Service SalesAuburn, MEJob DescriptionThe Home Depot Pro Customer ServiceSales Team is dedicated to delivering an exceptional experience for professional customers including contractors property owners and commercial clients. Whether assisting at the Pro Desk loading materials managing deliveries or offering specialized paint and product knowledge the team helps ensure every Pro customers project is a success.
New England Mechanical Services, Inc.HVAC Service Technician New England Mechanical Services, Inc.HVAC Service TechnicianGorham, MainePhysical Demands: While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, smell and lift, set-up and climb ladders as well as stairways. Job Summary: New England Mechanical Services is currently seeking an HVAC Technician with gas and Universal Refrigeration licensed to maintain trouble shoot, repair and operate commercial HVAC systems for our Gorham, Maine CT Operations Group.
Water Treatment Equipment IncFIELD SERVICE TECHNICIAN Water Treatment Equipment IncFIELD SERVICE TECHNICIANYarmouth, MEWater Treatment by Culligan is seeking an individual with technical experience to provide installation, service and repair of Culligan and non-Culligan water treatment products. Installing, upgrading and maintaining equipment including water softener systems, drinking water systems, UV light systems, filters and other related equipment.
Insurance Office of AmericaNewCommercial Insurance Account Manager (Eastern Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Eastern Time Zone)Lewiston, MERemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaNewAccount Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Auburn, MERemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaNewCommercial Lines - Account Manager (Fully Remote) Insurance Office of AmericaCommercial Lines - Account Manager (Fully Remote)Augusta, MERemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern Time Zone) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern Time Zone)Auburn, MERemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaSenior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Augusta, MERemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option) Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option)Portland, MERemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Insurance Office of AmericaSenior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesPortland, MERemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
MAS Community HealthNewCase Manager |up to $27/hr | Lewiston, ME MAS Community HealthCase Manager |up to $27/hr | Lewiston, MELewiston, MEAs a Case Manager, you will assist clients in finding services, programs, and resources to help them gain independence and work towards their established goals; while also providing support, advocacy, referral, and assessment services. Meet with other service providers to plan and coordinate treatment to ensure the integration of the treatment across the clients home, school, and community.
Suburban PropaneCustomer Relations Specialist Suburban PropaneCustomer Relations SpecialistPortland, MaineHeadquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Bonney StaffingPayroll Account Manager 837129 Bonney StaffingPayroll Account Manager 837129Lewiston, MEAs a Payroll Account Manager, youll play a key role in managing payroll processing for multiple client accounts, ensuring accuracy and compliance while fostering strong customer relationships. Join a trusted payroll services provider dedicated to delivering exceptional service as a Payroll Account Manager in Lewiston, ME, and make an impact every day.
State of MaineNewPublic Relations Specialist (Guest Experience Coordinator) - Gray Wildlife Park - 200024863 State of MainePublic Relations Specialist (Guest Experience Coordinator) - Gray Wildlife Park - 200024863Gray, Maine$20.68–$28.88 / monthDuring the off-season, this position helps plan and prepare for the next operating season by supporting hiring and training needs, improving visitor service procedures, coordinating group visit processes, supporting retail and admissions planning, and working with park staff and MDIFW's marketing team on events, visitor engagement opportunities, and improvements to the overall guest experience. During the park's open season, this position provides hands-on leadership for daily visitor services operations, including the gatehouse, admissions, retail gift shop, group visits, point-of-sale systems, seasonal staff, and customer service volunteers.