warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback Understand, and explain the physical inventory process (preparation and execution) Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels Understand and explain KPI's and metrics and their significance Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn Comfortably communicates with technicians and leads to promote clear communication channels. Remains flexible and responsive to changing conditions Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment Basic mathematic skills to prepare and transact estimates and payments Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs).