This leader owns the Client Services readiness function across Visa's three business pillars - Consumer Payments, Value-Added Services (VAS), and Commercial & Money Movement Solutions (CMS) - plus Debit / Credit Processing Services (DPS), making this one of the most cross-cutting and strategically important leadership roles in NA Client Services. Principal Responsibilities / Key Result Areas: Business Enhancement Release Readiness: Own the NA Client Services readiness track for every Business Enhancement Release (BER) and VisaNet / platform release across Consumer, VAS, CMS, and DPS - from scoping and impact assessment through client communications, internal enablement, go-live, and hypercare.