Client Services Coordinator Workplace ResourceClient Services CoordinatorWorcester, MA$55,000–$65,000 / yearFull timeCoordinates ordering and receiving process, expedites orders, maintains order status, and punch-list follow-up to ensure a high level of customer satisfaction. The Client Services Coordinator is responsible for the efficient processing and handling of customer orders.
NewCustomer Service Coordinator IconmaCustomer Service CoordinatorTewksbury, MA$15.64–$18.64 / hourAbility to handle high work volume (phone, case and order entry volume) in a fast-paced environment and stay calm in face of adversity. Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
NewSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,404 per week AMN Healthcare AlliedSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,404 per weekStoughton, MA$2,367–$2,440Key responsibilities include: Ensuring appropriate staffing resources in each classroom, including the number of staff, their training, and ongoing supervision to support each student’s IEP Overseeing and monitoring behavioral programming, including development, implementation, and data-driven evaluation of behavior plans Collaborating closely with Lead Special Education Teachers to support curriculum implementation, under the guidance of Curriculum Coordinators Helping to shape a positive, structured learning environment that integrates academic instruction with evidence-based behavioral supports Assisting the Director of School Services in meeting all requirements for acquiring and maintaining applicable program licenses, certifications, and accreditations Promoting best practices in applied behavior analysis across classrooms and helping to maintain consistency and quality of behavioral interventions Providing training, coaching, and feedback to staff to strengthen their skills in implementing behavior plans and data collection A typical day in this role may include conducting classroom observations, reviewing and analyzing behavior data, supporting staff with program implementation, collaborating with teachers and curriculum staff to align behavior strategies with educational goals, and participating in meetings related to IEPs and program oversight. At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
NewSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,585 per week AMN Healthcare AlliedSchool Services - School Board Certified Behavioral Analyst (BCBA) - $2,585 per weekGardner, MA$2,546–$2,623At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. As an industry leader, AMN Healthcare offers a diverse team dedicated to supporting healthcare workers and facilities, ensuring a personalized and supportive experience for both clients and candidates.
Customer Service Representative Vaco LLCCustomer Service RepresentativeLittleton, MA$20–$25 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Customer Service Rep (Littleton, MA) Vaco LLCCustomer Service Rep (Littleton, MA)Boxborough, MA$24–$25 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateWilmington, Massachusetts$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewRegistered Nurse (RN) - Home Health - $60+ per visit BAYADA Home Health CareRegistered Nurse (RN) - Home Health - $60+ per visitBrighton, MA$60–$68 / hourWe believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required. This office provides exceptional medical care to adult and geriatric clients living in their homes in Dedham, Newton, Needham, Cambridge, Boston and surrounding towns .
Client Engagement & Sales Specialist Kristine Romano LawClient Engagement & Sales SpecialistNorthborough, MAFor nearly 20 years, Kristine Romano Law has earned a reputation for compassionate legal guidance in estate planning, elder law, special needs planning, and long-term care planning. At Kristine Romano Law , you'll help families make one of the most important decisions they'll ever make, protecting the people they love, preserving their assets, and planning confidently for the future.
FinOps Analyst Continental ResourcesFinOps AnalystBedford, MAFull timeCloud Cost Management & Optimization Conduct in-depth cost analysis across clients’ cloud environments (AWS, Azure, Google Cloud, etc.), identifying savings opportunities through usage reduction, rightsizing, and discounting. This role is responsible for owning baseline and recurring FinOps delivery, helping customers optimize cloud spend, and supporting the evolution of a tiered FinOps service offering.
Financial Service Professional New York Life - Rob WardFinancial Service ProfessionalProvidence, RIWe want to grow your career by helping you make our many financial products and services available to clients who are looking for a sustainable approach to achieving a sound financial future. Identify, seek out, and generate prospects continuously using social media or other marketing tools and create strong relationships with new clients as their trusted advisor.
NewTravel Nurse RN - Case Manager - $1,200 per week in Cambridge, MA Prime StaffingTravel Nurse RN - Case Manager - $1,200 per week in Cambridge, MACambridge, MA$1,200Bachelors Degree (BA) or equivalent; or Associates degree in Human Services field PREFERRED - but experience without a degree is fine; two to three years related experience and/or training in the area of chemical dependency. Responsible for maintaining individual case load, which involves conducting individual intake evaluations, treatment and aftercare planning, medication management support, and safety planning as needed.
NewTravel Nurse RN - Case Manager - $1,157 per week in Cambridge, MA Prime StaffingTravel Nurse RN - Case Manager - $1,157 per week in Cambridge, MACambridge, MA$1,157.04ID: 63029566 Shift: 8H Evening Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Requisition Comments and coversheet required at time of submission. This includes assessing service needs; counseling, developing plans for access to services, liaison with client, families, programs, and service providers.
FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations FMFM Approvals AVP Technical Team Manager - Electrical, Hazardous LocationsWest Glocester, RI$138,000–$198,000Support manager in identifying business opportunities to grow the business while maintaining leadership, recognition and credibility in relevant technologies. Project management (personnel, tasks, budget, schedule), including familiarity with computerized tools.
Site Manager Capstone Logistics LLCSite ManagerMansfield, MAIntermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
Food Production Manager AramarkFood Production ManagerTewksbury, MA$70,000–$80,000Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
Chef Manager AramarkChef ManagerPawtucket, RIAramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Client Services Manager, Home Care Bayada Home Health Care, Inc.Client Services Manager, Home CareMarlborough, MAClient Services Managers will partner with Clinical Managers to provide supervision and support to field employees. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Client Service Manager I / II (Custody) - Wealth Client Experience FidelityClient Service Manager I / II (Custody) - Wealth Client ExperienceSmithfield, Rhode IslandRemoteThe Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing & Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. Client Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
Tax Delivery Manager, Global Employer Services - Individual Client Services Deloitte Touche Tohmatsu LtdTax Delivery Manager, Global Employer Services - Individual Client ServicesMA$105,375–$215,375 / yearAt Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Client Service Manager III - (Custody) - Wealth Client Experience FidelityClient Service Manager III - (Custody) - Wealth Client ExperienceSmithfield, Rhode IslandRemoteClient Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing & Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space.
Operations and Client Services Manager for a Mental Health Clinic Ellie Mental Health - 221Operations and Client Services Manager for a Mental Health ClinicFramingham, MAIf you’re the kind of person who finds joy in turning chaos into checklists, loves making systems run like clockwork, and can juggle a ringing phone while keeping a smile in your voice, we want to meet you! · Serve as a liaison between administrative staff, clinicians, and clients to resolve scheduling issues, billing questions, and maintain client satisfaction.
Tax Senior Manager - Private Client Services (PCS) TAG EisnerAmper, LLC (Inactive)Tax Senior Manager - Private Client Services (PCS)MAAbout our Private Client Services (PCS) Team: The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries.
Tax Manager - Private Client Services (PCS) TAG EisnerAmper, LLC (Inactive)Tax Manager - Private Client Services (PCS)MAAbout our Private Client Services (PCS) Team: The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries.
Client Services Administrator Open Sky Community ServicesClient Services AdministratorWorcester, MAUnder the supervision of the Client Services Manager, they will oversee Rep Payee tasks such as monitoring accounts for resource limit, benefit status, process rep payee requests and monthly payment/transfers for clients. At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Client Services Specialist Sun Life Financial IncClient Services SpecialistWellesley Hills, MA$49,200–$66,400 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Tax Manager – High Net Worth / Private Client Services Jayes Tech LLCTax Manager – High Net Worth / Private Client ServicesWellesley, MA$130,000–$160,000 / year5+ years of tax experience within High Net Worth (HNW), Private Client Services (PCS), or similar environment. Work closely with clients on trusts, wealth transfer, and multi-generational planning strategies.
Team Leader, Client Services FidelityTeam Leader, Client ServicesSmithfield, Rhode IslandRemoteFidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women’s leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees. Customer Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
NewClient Services Associate II - Digital Investment Services, Chelmsford, MA, First Technology Federal Credit UnionClient Services Associate II - Digital Investment Services, Chelmsford, MA,Chelmsford, MA$30–$33.70 / hourFull timeSupport the Financial Consultants by processing account applications and paperwork, obtaining necessary account documents, resolving inquiries and notifications, performing account maintenance, and handling account transfers. Schedule appointments and prepare materials for client meetings, including performance reports, annuity information, RMD information, outstanding service items, account maintenance forms, and other related materials.
Client Services Specialist Sun LifeClient Services SpecialistWellesley, MassachusettsThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Client Services Representative Trane Technologies PlcClient Services RepresentativeWilmington, MA$66,056.66–$96,039.99 / yearThis role focuses on processing quotes and orders, responding to customer inquiries by phone and email, and supporting Account Managers and multiple store locations. As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
Client Services Specialist AxelonClient Services SpecialistJohnston, RIIndependently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.
Client Services Assistant Tufts UniversityClient Services AssistantN. Grafton, MassachusettsReception Coordination – Provide exemplary face-to-face client service including the following: Welcome, direct and assist clients and patients from our hospital lobby (greeter with mobile work station) or at the reception desk. Administration – Appointment Management: Effectively manage clinician schedules including the following responsibilities: Schedule initial and follow-up patient appointments with appropriate service and clinician.
Client Services Supervisor - Angell West MSPCA - AngellClient Services Supervisor - Angell WestWaltham, MA$28–$32 / hourPart timeThe supervisor will coordinate and participate in all functions and aspects of client services by assuring that sufficient resources and effective protocols are in place to support the smooth operational flow of patients and clients. Working for a non- profit veterinary hospital that clearly delivers on its mission of advancing the health and welfare of animals adds a wonderful dimension to delivering high quality care.
Client Services Specialist CBIZ IncClient Services SpecialistProvidence, RIWe are looking for a Client Services Specialist to join our client services team providing outstanding service to CBIZ private equity clients in the area of Global Information Reporting and Co-sourcing (FATCA, CRS). With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth.
Client Service Representative - Wealth Client Experience FidelityClient Service Representative - Wealth Client ExperienceSmithfield, Rhode IslandBrokerage Operations, Client Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing & Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space.
Client Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RI Bank of America CorpClient Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RIEast Providence, RI$25–$27.63 / hourOn screen copy: Trained by the award-winning Academy at Bank of America On screen copy: The Academy at Bank of America Dedicated Support Dedicated Training Time Classroom Training I was set up for success from day one with the onboarding I received through the award-winning Academy at Bank of America. Back to search results Client Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RI Riverside, Rhode Island Additional locations Apply × To proceed with your application, you must be at least 18 years of age.
Senior Client Services Account Analyst - Private Wealth and Retirement Hub International LtdSenior Client Services Account Analyst - Private Wealth and RetirementWilmington, MA$64,285–$114,285 / yearThe role is responsible for the accurate and timely preparation of plan data - including census loads, recordkeeper file loads, asset reconciliation, and compliance testing inputs - enabling Account Managers to deliver compliance, government reporting, and client service in accordance with the practices, policies, and procedures of the Company. The expected salary range for this position is $64,285 to $114,285 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
Senior Client Services Account Analyst – Private Wealth and Retirement Hub International InsuranceSenior Client Services Account Analyst – Private Wealth and RetirementWilmington, MassachusettsThe role is responsible for the accurate and timely preparation of plan data — including census loads, recordkeeper file loads, asset reconciliation, and compliance testing inputs — enabling Account Managers to deliver compliance, government reporting, and client service in accordance with the practices, policies, and procedures of the Company. The expected salary range for this position is $64,285 to $114,285 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Client Services Representative CFO Trane U.S. -CFOClient Services RepresentativeWilmington, MassachusettsThis role focuses on processing quotes and orders, responding to customer inquiries by phone and email, and supporting Account Managers and multiple store locations. As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
Work From Home - Client Services Associate Global Elite Empire ConsultantsWork From Home - Client Services AssociatePawtucket, Rhode IslandAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Director, Client Service Manager FidelityDirector, Client Service ManagerSmithfield, Rhode IslandRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Director of Client Services Program Operations IQVIADirector of Client Services Program OperationsNorthborough, MassachusettsCollaborates with Chief Commercial Officer and Vice President of Program Operations to understand the company’s short term and long term goals of growth and development in order to foster relationships between manufacturers and AllCare Plus Pharmacy. Practice and advocate ethical decision-making and actions, promote patients’ rights and responsibilities, effectively manage stress and personal resources, and act in accord with professional roles and norms.
Client Service Manager GallagherClient Service ManagerFitchburg, MassachusettsFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact : You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients.
Client Services Specialist HireTalentClient Services SpecialistJohnston, RIIndependently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.
Senior Client Service Manager Moneta Group LLCSenior Client Service ManagerWellesley, MAAs a Senior Client Service Manager, you will work directly with the team's Advisors and Partner on a wide spectrum of projects that are focused on the client's needs. Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families: Paid holidays.
Senior Tax Associate - Private Client Services Andersen Tax LLCSenior Tax Associate - Private Client ServicesMASenior Associates in our Private Client Services practice, manage and support their team on multiple engagements for a wide range of sophisticated clients, including some of the Wealthiest Families in the US, Family Offices, Owner Operated Business Entities, Alternative Investment Fund Principals, Trusts and Estates. Advanced credential or desire to obtain advanced credential allowing for IRS client representation (i.e. CPA or JD); Self-starter with the initiative to seek out opportunities and ability to work successfully in a fast-paced, high-pressure environment; and.
Senior Tax Associate – Private Client Services AndersenSenior Tax Associate – Private Client ServicesSouthborough, Massachusetts$82,500–$143,100 / yearThe Role: Senior Associates in our Private Client Services practice, manage and support their team on multiple engagements for a wide range of sophisticated clients, including some of the Wealthiest Families in the US, Family Offices, Owner Operated Business Entities, Alternative Investment Fund Principals, Trusts and Estates. Advanced credential or desire to obtain advanced credential allowing for IRS client representation (i.e. CPA or JD); Self-starter with the initiative to seek out opportunities and ability to work successfully in a fast-paced, high-pressure environment; and.
Client Services Representative (Entry Level) Zoll Medical CorpClient Services Representative (Entry Level)Chelmsford, MARemote$20–$24.04 / hourThe ideal candidate for this position must demonstrate excellent communication skills, organizational skills, be able to manage their time wisely, work well under pressure, pay attention to detail in a fast moving and ever-changing environment and be willing to complete all tasks as assigned. Resolve outstanding service issues such as bounced emails, failed maintenance checks, out of compliance sites & AEDs, sites with no registered responders, and/or duplicate registered serial numbers.
Client Services Specialist Axelon Services CorporationClient Services SpecialistJohnston, RI$24 / hourIndependently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.