Enforcement of lease agreements and community rules and regulations Assist in monitoring and overseeing maintenance related activities Assist in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits Review property performance to budget daily with the Community Manager Assist with property expenditures daily and issue purchase orders as necessary Help deliver any non-eviction notices and communications to residents Assist with managing, leading, and motivating the leasing and maintenance staff Assist in maintaining market survey data Responsible for assisting with resident relation and retention programs Answer incoming telephone calls, check for messages and handle accordingly Inspect apartments for move-in readiness Inspect apartments upon move-out and prepare move-out paperwork Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management Issue Purchase Orders from Yardi software for maintenance services, products, and inventory Help keep office orderly between professional cleanings File and maintain company documents such as resident forms and letters, work orders, etc. Essential Duties: Supervises multiple employees in the absence of the Community Manager Assist in maintaining satisfactory occupancy levels Assist in maintaining excellent resident relations Help resolve resident concerns and ensure customer satisfaction Assist in all Leasing activities including warmly greeting prospective residents and handling all aspects of leasing including: touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move-in.