Advanced proficiency with common delivery and analytics tools, including Jira (delivery tracking, workflow hygiene, dashboards and filters), Confluence (documentation, operating model artifacts, governance packs), SharePoint (program repositories and stakeholder communications), Excel (trackers, objectives and key results rollups, analysis, scenario planning), and Tableau (key performance indicator dashboards and executive reporting). As a Program/Project Manager within the Cross Product Change Services team, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units.