Qualifications: Enrolled and actively pursuing college or university accredited degree program, or enrolled in a Co-op program, recommended majors include and not limited to Information Technology, Security, Data Analytics, or other related field of study, and at minimum 1 year of completed education, or equivalent combination of education, training, and experience. Based on the assignment, the following activities may be performed, and for Co-Ops in longer-term assignments may gain more in-depth experience and exposure: Assist with creating, updating statuses, and resolving support tickets, prioritizing requests (as directed), and providing timely response to end user inquiries.