Part- Time Account Service Representative I/II (Call Center) - Inbound Municipal Employees Credit Union of Baltimore, Inc.Part- Time Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Call Center Representative (Hybrid) Clearway Pain SolutionsCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
Service Coordinator- Capital Hot Tubs LESLIES POOLMART INCService Coordinator- Capital Hot TubsClarksburg, MD$21–$23 / hourFull timestrong> Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. In this role, you will be responsible for answering inquiries, scheduling service appointments, and maintaining Service and Water Valet technician schedules while delivering an exceptional customer experience.
Site Manager - Contact Center ITCON ServicesSite Manager - Contact CenterWashington, DCA Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
SGS-Service Center Representative eTeam Inc.SGS-Service Center RepresentativeBethesda - Remote, MDRemote$17–$18 / hourThe Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.
NewCall Center Representative - Bowie MD (VE26081133MD) The Bowen Group - VEOCCCall Center Representative - Bowie MD (VE26081133MD)Bowie, MDFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Health Services - Coord, Utilization Mgmt I Ampcus IncorporatedHealth Services - Coord, Utilization Mgmt IReston, VARemote20% Provides general support and coordination services for the department including but not limited to answering and responding to telephone calls, taking messages, letters and correspondence, researching information, and assisting in solving problems. Supports the Utilization Management clinical teams by assisting with non-clinical administrative tasks and responsibilities related to pre-service, utilization review, care coordination, and quality of care.
Call Center Engineer (ACD Specialist) Lumen Solutions Group, Inc.Call Center Engineer (ACD Specialist)Washington, DCRemoteClear verbal and written communication skills, ability to explain technical issues to non-technical users and collaborate with network teams, application teams and business stakeholders. Avaya ACD experience preferred but at least one ACD platform experience required including understanding of ACD platform components, call routing logic and call flow configuration and debugging.
Training and Quality Assurance Manager (Call Center) TechOp Solutions InternationalTraining and Quality Assurance Manager (Call Center)Arlington, VARemoteProfessional certification: Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD). TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center.
Retail Support Specialist DSIRetail Support SpecialistBrandywine, MDIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit UnionCall Center Hybrid Position - Digital Member Support RepKensington, MDFull timeWill be required to work periodic Saturdays to provide coverage while branches are openExcellent verbal and written communication skillsProfessional eServices mannerAbility to work in a high volume environmentAbility to manage multiple projectsGood organizational skillsSignificant level of trust, confidentiality, tact and diplomacy are requiredStrong attention to detailProficiency with MS Office including Outlook, Word & Excel. Position ResponsibilitiesMember Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeArlington, VirginiaRemote$15Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Your Day to Day (Essential Functions): Customer-Focused Support: Serve as the first point of contact for customer inquiries via phone.
Contact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeVienna, VARemoteIdentify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
NewCustomer Service Representative My Pest ProsCustomer Service RepresentativeVienna, Virginia$19–$23You’ll answer calls, help clients solve problems, schedule and coordinate services, follow up on open requests and proposals, maintain accurate account information, and help new clients choose the right pest-control services. If you enjoy helping people, solving problems, staying organized, and taking ownership of your work, we’d love to hear from you.
Customer Service Representative James Allen Jr. - State Farm InsuranceCustomer Service RepresentativeLanham, MD$18–$20 / hourYou'll be instrumental in ensuring our clients receive the exceptional service they deserve, building lasting relationships grounded in trust and reliability. - State Farm Insurance in Lanham, Maryland, is seeking a warm and welcoming Customer Service Representative to join our dedicated team.
Patient Care Manager The Jackson Clinics Physical TherapyPatient Care ManagerArlington, VA$43,680–$50,000 / yearFull timeThis leadership role is ideal for someone who is passionate about patient care, thrives in a fast-paced environment, and enjoys managing administrative operations while supporting a high-performing clinical team. The Jackson Clinics is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and patient experience, unlike the "average physical therapy clinic."
Procedure Care Tech I Clearway Pain SolutionsProcedure Care Tech IGlen Burnie, MD$20–$23 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.
Procedure Care Tech II Clearway Pain SolutionsProcedure Care Tech IIWaldorf, MD$23–$26 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.
Procedure Care Tech I (2 Days Per Week) Clearway Pain SolutionsProcedure Care Tech I (2 Days Per Week)Bethesda, MD$23–$25 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.