POSITION PURPOSE :
The primary role of the Client Services Liaison is to work effectively with the public to assist them in obtaining information about, and applying for, Save the Family programs a non-profit organization that provides housing and supportive services to families in need, as well as providing information to clients needing access to Case Mangers and helping with their requests for information, by answering phones, supporting data entry, providing customer service skills to the public and clients we serve. The Case Manager helps the family through their entire journey to housing and self-sufficiency.
Our supportive services compliment each family’s goals and include career services, budgeting classes, parenting classes, other life-skills classes, and access to in-house mental health support.