Legible handwriting; knowledge of medical terminology; demonstrated organizational skill; display of proper telephone etiquette; ability to communicate with people in a tactful manner; ability to perform basic computer keyboarding with knowledge of Microsoft Office applications. MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.