Additional responsibilities include: Lead the end-to-end planning, coordination, and implementation of technical projects, including multiyear Technology Operations initiatives such as patching, monitoring, and backup; Define project scope, goals, and deliverables; Translate complex technical requirements into clearly defined project plans; Develop and maintain detailed project roadmaps and project plans to track milestones, dependencies, and progress; Manage changes to the project scope, schedule, and costs while maintaining alignment with business priorities; Coordinate internal resources and third parties/vendors to ensure clear communication for the seamless execution of projects; Establish and maintain effective vendor relationships, including oversight of tool evaluations and implementations for monitoring platforms, automated patching, and backup/recovery solutions; Work alongside technical resources to project manage the development, test, launch and support phases; Measure project performance using appropriate tools and techniques; Report and escalate project delays and risks to management as needed; Identify potential risks and develop mitigation strategies to minimize project disruptions and ensure timely delivery; Create and maintain comprehensive documentation, including project plans, status reports, and executive summaries. In addition, qualified candidates will possess the following: Bachelor's degree preferred; 5-10 years of experience in project management, preferably in a technical environment; Proven experience in managing multiple projects simultaneously; Ability to work in a fast-paced environment and manage multiple project priorities; Strong understanding of project management methodologies and tools; Strong written, verbal and communication skills with the demonstrated ability to work with all levels within the organization; Strong organizational, analytical, decision-making and problem-solving skills, accuracy and attention to detail, process oriented; Ability to work effectively with cross-functional teams; Experience working with third party vendors; Knowledge of SaaS based platforms and familiarity with cloud technologies is preferred; Comfortable working in a largely Microsoft 365 environment and related tools; Proficient in JIRA, Confluence, and other project management tools as well as familiarity with Agile methodologies.