KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE: Clinic Front End: Ensures efficient and effective daily clinic flow & non-clinical operations which includes but is not limited to taking patient phone calls & triaging needs, low vision product support, patient scheduling, checking patients in and out, verifying insurance, ensuring adequate and required patient documentation is in place prior to appointments, making reminder calls and sending reminders through the mail. Billing and Insurance: Supports the Director to ensure appropriate revenue cycle management by performing tasks that may include, but are not limited to by performing calls to insurance companies for required authorizations / verifications, entering charges into practice management software, taking payments, following up on denied claims, print and mail monthly patient statements.