This position is responsible for leading the development, implementation, monitoring, evaluation, and reporting of Health and Human Services Commission (HHSC) Performance Improvement Projects (PIPs), Quality Assurance and Performance Improvement (QAPI) activities, and National Committee for Quality Assurance (NCQA)-required program documentation and evaluations, also known as the Quality Improvement Program Plan (QIP) and the annual evaluation of the plan function and outcomes reporting, QIP Evaluation. Working collaboratively with Quality Management, Population Health, Clinical Operations, Medical Management, Behavioral Health, Service Coordination, Network Management, and Data Analytics teams, this role supports the development and maintenance of Utilization Management (UM), Case Management (CM), Behavioral Health (BH), Population Health Management (PHM), and Service Coordination (SC) program plans and annual evaluations.