Provides after-hour care of patient needs, supports critical patient communications, and maintains working knowledge of specialized processes including but not limited to: Receiving and communicating critical lab value reporting, heart monitor alerts, hospital discharges, AMS patients, patient and provider appointment management, and other miscellaneous tasks as outlined within onboarding and orientation. The ideal candidate will enhance our talented team by offering mastery in chronic and acute process, strong verbal communication skills, ability to critically think and thrive in a fast-paced environment, while remaining patient centric.