Supports patient and family engagement: Clarifies care plans, reinforces education using health-literate and teach-back approaches, supports MyChart or other patient engagement tools, addresses barriers to care progression, and coordinates services such as palliative care, home health, Hospital at Home, or other transition resources when clinically appropriate. Promotes scalable clinical practice improvement: Participates in professional governance, unit-based councils, quality improvement work, nursing excellence, the acquisition of Magnet-related evidence, and spread of effective clinical workflows across adopting departments or regions.