The Director will be responsible for projects, some technical in nature, aimed at improving processes and operational efficiency, enhancing patient retention, patient care and the patient experience, and growing revenue across all dental practices by collaborating with key stakeholders. Process Improvement: I dentify opportunities, develop strategies, leverage new and existing technologies - including AI and Denticon (PMS) - to support best-in-class operations to increase efficiency, optimize resource planning, impact revenue growth, patient retention and patient satisfaction.