Vancouver, WA30+ days ago
Serve as a trusted partner to the Director, enabling focus on strategic priorities by managing day-to-day coordination and detail **Your Experience Should Include:** + Bachelor's degree in Business, Analytics, Economics, Data Science, Operations, or related field + Data and project coordination experience preferred + Clinical (Vet Tech) Experience preferred + 4-7 years of experience in analytics, operations, consulting, or customer experience roles with increasing responsibility + Experience supporting cross-functional initiatives, programs, or transformations in complex organizations + Demonstrated ability to translate strategy into execution, including tracking initiatives, managing dependencies, and driving follow-through + Experience working with data to generate insights and support decision-making, including performance tracking and reporting + Exposure to pilot programs, test-and-learn environments, or continuous improvement initiatives preferred + Experience in healthcare, veterinary services, multi-site retail, or other service-based industries preferred + Experience with Excel and data visualization tools (e.g., Power BI, Tableau) + Familiarity with SQL, C++, Python, data querying, or working with large datasets preferred + Exposure to CRM/contact center platforms and operational data environments a plus + Structured Problem Solving: Able to break down ambiguous problems and create clear, actionable plans + Execution Discipline: Strong follow-through, organization, and ability to manage multiple priorities without losing detail + Analytical Fluency: Comfortable working with data across multiple systems; able to synthesize insights into clear narratives + Influence & Communication: Able to work across teams, align stakeholders, and communicate clearly at all levels + Resourcefulness: Finds answers, connects dots, and moves work forward without waiting for perfect inputs or direction. **This role requires associates to work out of a MVH Hub location in North America | Tampa, FL | Vancouver, WA | Santa Monica, CA.** **Why This Role Matters:** Mars Veterinary Health is building a unified Client Experience and Operations model to support a network of more than 2,000 veterinary practices.