Direct or coordinate timely response to injuries, medical or behavioral emergencies, missing-person risk, allegations, environmental hazards, transportation events, utility or facility disruptions, and other critical incidents; contact emergency services and leadership when indicated. Direct, support, and monitor employees assigned during coverage; clarify priorities, assign work within approved roles and demonstrated competencies, provide real-time coaching, recognize effective performance, and address or escalate unsafe, disrespectful, or noncompliant conduct.