Run best practice account management on every account in those tiers: risk signals worked on a set cadence with a recovery plan on every at-risk account, renewals owned from the first trigger through signature, a business review cadence set by tier, and a value summary delivered to each customer on a schedule. Required Skills/Abilities: Experience in the payments industry, in B2B payments, accounts payable automation, virtual card, or fintech, and understands revenue that moves with customer transaction volume, where a lost vendor or a paused program changes an account's revenue without changing the relationship.