STRATEGIC OPERATIONS & PERFORMANCE MANAGEMENT: - Direct operational planning and budgeting across Property Management and Facilities functions; - Develop and drive action plans aligned with short- and long-term organizational goals, including emergency and inclement weather preparation and response; - Establish and monitor key performance indicators for occupancy, rent collection, compliance, leasing, maintenance, work orders, violations, and other operational priorities; - Evaluate systems and processes and implement improvements that strengthen controls, increase efficiency, and support high-volume transactions; - Build and foster proactive, trusting relationships with internal and external stakeholders to achieve organizational goals; and. LEASING (AS TENANT) & VIOLATIONS: - Manage 1,200+ residential leases and 60 commercial leases; - Track renewals, expirations, maintenance requests; - Manage landlord relationships and lease negotiations; - Lead violation tracking, response, and vendor coordination; and.