Prepare complex reports and make oral presentations to a variety of internal and external audiences; understand the organization and operation of the City and/or outside agencies as necessary to assume assigned responsibilities; interpret and apply administrative and departmental policies, laws, and complex rules and procedures, and adopt appropriate and effective courses of action; administer assigned programs and associated projects; prepare and administer program and project budgets; evaluate existing procedures and policies; develop and recommend modifications; supervise, train, and evaluate personnel; use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; establish and maintain effective working relationships with representatives of community organizations, state/local agencies and associations, city management and staff, and the public; exercise initiative and sound judgment in resolving difficult and sensitive issues, providing alternative resolutions; maintain the confidentiality of sensitive information encountered during the course of work; operate a personal computer with proficiency to effectively produce complex reports, charts, spreadsheets, and related documents; comply with safety practices; work with various cultural and ethnic groups in a tactful and effective manner; communicate clearly and concisely, both orally and in writing. QUALIFICATIONS: Knowledge of: Principles and practices of public administration, functions and activities of municipal government, organizational structure and development, structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; laws, regulations, municipal codes, ordinances, and resolutions relating to various city administration functions; program and budget development, implementation, administration, and evaluation; principles and practices of project management and work flow analysis, research techniques and practices, including statistical concepts and methods; principles and practices of supervision, training, and employee development; methods and techniques of scheduling and prioritizing work assignments; grant writing and administration; equipment used in modern offices including computers and software, especially as related to spreadsheets, databases, word processing; administrative processes; techniques and principles of effective interpersonal communication; records management principles and practices.