Receive the call Review the assignment Assess the scene Identify hazards Determine the proper towing or recovery method Position the truck Load or recover the vehicle Properly secure the vehicle Set up a double hook when required and appropriate Verify all connections and securement Transport safely Unload safely Document the assignment Communicate with dispatch Properly close the call. We are looking for an experienced towing professional who understands vehicle loading, recovery, securement, accident scenes, winching, double-hook operations, equipment limitations, roadside safety, customer service, and proper communication with dispatch.