Installs, configures, optimizes, and maintains operating systems and hardware: installs OS software, patches, and upgrades; configures, fine‑tunes, and monitors OS and hardware; conducts server builds; performs system backups and recovery; analyzes, troubleshoots, and resolves system hardware, software, networking, and infrastructure issues, including VDI components. Maintains and administers servers and infrastructure: monitors and controls mid-range application servers and storage devices; maintains file servers and network access; studies program operating instructions to determine equipment setup/operations; documents, analyzes, and troubleshoots system anomalies and failures to ensure optimum performance.