Utilize Caterpillar tools including SOC, Cat Calculator Web, and SIS, along with machine population, utilization, telematics, inspection, and repair-history data to establish maintenance requirements, component-life assumptions, risk assessments, and long-term service strategies. Coordinate with customers, PSSRs, Service Operations, Parts, and other stakeholders to validate requirements, communicate contract obligations, support invoicing and reconciliations, and execute contract reviews, presentations, approvals, renewals, and closeout activities.