Skills, Knowledge, Abilities: Ability to handle multiple projects/tasks at the same time and prioritize workload, Ability to interpret payer contracts and reimbursement practices by payer and state by state regulations, Ability to operate basic office equipment ie copiers, fax machines and calculators, Ability to support and train staff on Insurance billing, collections policies/processes, system processes, Basic knowledge of ICD-10, CPT and HCPC coding, Effective communication, organizational and problem-solving skills, Excellent time management skills, Knowledge of computer based claims management, Knowledge of database system and experience with internet applications, Knowledge of managed care, Medicare/Medi-Cal Billing regulations, Knowledge of rules and regulations of third party payers, Knowledge of the Federal Fair Debt Collection Practices Act, Strong customer service and problem solving skills, Strong financial, mathematical and analytical skills, Strong knowledge of contract reimbursement methodology and proration, Strong knowledge of medical terminology, Strong knowledge of Microsoft Office, voicemail and Epic, Strong knowledge of payer contracts, interpretation, policies and procedures, Strong windows knowledge and keyboarding skills. 15.Reviews denial, payor rejection, and any other necessary reports to determine strategy in decreasing payor denials, clearing house rejections and delayed payments 16.Manages Commercial Insurance, Medicare credits and Medicare quarterly credit balance reports to ensure timely resolution of refunds and balance rectification.