Low-Code Application Developer (AppSheet) JobotLow-Code Application Developer (AppSheet)Greensboro, NC$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have the opportunity to shape the future of our company by developing and implementing low-code applications that streamline our business processes, enhance our data management, and improve our overall operational efficiency.
Certified Medical Assistant | Certified Surgical Technologist Pinehurst Surgical Clinic PACertified Medical Assistant | Certified Surgical TechnologistPinehurst, NCCMAs and CSTs perform both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life. The Certified Medical Assistant with CST is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care.
NewMedical Scribe Oak Street HealthMedical ScribeFayetteville, NC$17–$25.65Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
NewPhysical Therapist -Full - Time - Burlington WA RET Physical Therapy and Healthcare SpecialistsPhysical Therapist -Full - Time - Burlington WABurlington, NCCompensation Salary ranges from $88K to $105K per year, inclusive of productivity incentives, with the potential for a $10K sign-on bonus and additional compensation opportunities for certifications and location differentials. Our 23 clinics also feature various services, including dry needling, pelvic health, hand therapy, nutritional counseling, massage therapy, and wellness programs.
Medical Coder II - HIM Hospital Coding UNC HealthMedical Coder II - HIM Hospital CodingChapel Hill, NC$23.24–$33.41 / hourThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Reviews National Coverage Determination (NCD), Local Coverage Determination (LCD), and Correct Coding Initiative (CCI) edits and any other coding edits and applies changes to code assignments appropriately, and/or adds modifiers appropriately.
Coding Reimbursement Specialist II Tryon Medical PartnersCoding Reimbursement Specialist IICharlotte, NCRemoteFull timeInterprets progress notes, operative reports, discharge summaries, and charge documents to determine services provided and accurately assign CPT and ICD-10 coding to these services, according to guidelines established by the AMA. The Coding Reimbursement Specialist II performs various duties to accurately interpret and bill physician charges for physician services by entering into the appropriate CPT, ICD-10, and modifiers into the Billing system.
Coding Quality Assurance Auditor Novant Health IncCoding Quality Assurance AuditorNCThe Coding Quality Assurance Auditor is part of Novant's RCS Coding team supporting patient care by driving accuracy and adherence to coding guidelines, governmental and private Third-Party rules, and regulations, to deliver the most remarkable patient experience, in every dimension, every time. Excellent verbal and written communication skills and the ability to effectively communicate with coding team members, providing positive constructive feedback from audit results.
Single Path Coding Spec II (Same Day Surgery) WVU MedicineSingle Path Coding Spec II (Same Day Surgery)North CarolinaApplies clinical knowledge of disease processes, physiology, pharmacology and surgical techniques by reviewing and interpreting all clinical documentation. This position is responsible for the accurate assignment of procedures and diagnostic codes to patient records using different forms of coding classification systems.
Coding Denials Specialist Vidant Medical CenterCoding Denials SpecialistGreenville, NCRemote$27.22–$39.68 / hourAnalyzes data from various sources (medical records, claims data, payer medical policies, etc.), determines the causes for denials of payment and partners with management to implement strategies to prevent future denials. This role is responsible for analyzing coding denials by insurance carriers, CPT code(s), and specialty area, review and submission of coding appeals related to denials to include coding, bundling, duplicate, and other assigned denial volume.
Ambulatory Coding Education & Audit Specialist CaroMont HealthAmbulatory Coding Education & Audit SpecialistGastonia, NCRequires at least one of these certifications: RHIA, RHIT, CCS, CCS-P, CCS-H, CPC, or CPMA.Knowledge of coding classification systems, including ICD-10-CM, CPT, EM levelof service, and HCPCS nomenclature, and the rules, guidelines, and coding conventions established by the American Medical Association, the Center for Medicare and Medicaid Services (CMS), and the American Hospital Association as the leading organizations that govern coding rules and reporting. Qualifications: Bachelor degree with 2 years experience related to coding/auditing; Associate degree with 3-4 years experience coding/auditing experience; or high school diploma with 7+ years of coding/auditing experience.
Director, Coding Vidant Medical CenterDirector, CodingGreenville, NCFacilitates positive relationships and communications between departments and key stakeholders, through various means, such as conducting and attending meetings, rounding, having one-to-one communications, and generally being visible and accessible to colleagues and staff. With the assistance of assigned financial staff, reviews periodic financial statements and reports, and makes changes in resource allocation, spending, and other relevant business activity, to ensure the financial viability and budget compliance.
(Remote Part-Time) Instructor - Medical Billing and Coding ProTrain(Remote Part-Time) Instructor - Medical Billing and CodingRaleigh, NCRemoteWe provide a CE-Turnkey Solution and partnership opportunities for institutions of higher learning to provide programs to various verticals such as Military Tuition Assistance (TA), Military Spouses (MyCAA), Wounded Warriors, Veterans, Unemployed (WIA), Corporate and Individuals. ProTrain is an affordable solution for students seeking to prepare for an in-demand career that will help move them and America forward to achieve the goal of Education 2 Employment!
Scratch & Intro to Coding Teaching Opportunities Concorde EducationScratch & Intro to Coding Teaching OpportunitiesFayetteville, North Carolina$50–$100 / hourSome programs provide established lesson plans and project guides, while others allow instructors flexibility to incorporate age-appropriate coding activities and creative projects that align with assignment objectives and school expectations. Assignment offers remain contingent upon factors including program availability, instructor qualifications, school partner approval, scheduling compatibility, successful completion of any legally required background review or clearance process, and final written assignment confirmation.
Coding Specialist The ResourceCoding SpecialistWinston-Salem, NCThe Resource is partnering with a top-tier anesthesia practice in Winston-Salem to identify a motivated Coding Specialist (or certification candidate) ready to launch or grow a career in medical coding and healthcare revenue cycle operations. This is a great opportunity for recent graduates, newly certified professionals, or individuals actively pursuing AAPC or AHIMA certification who are looking to gain hands-on experience in a collaborative, high-performing healthcare environment.
NewEntry-Level Medical Billing & Coding Assistant Revel HealthcareEntry-Level Medical Billing & Coding AssistantCharlotte, North CarolinaYou will help ensure medical services are documented accurately, claims are prepared correctly, and billing records are maintained in accordance with privacy and HIPAA requirements. This person should enjoy administrative work, be comfortable learning new systems, communicate clearly with patients and staff, and take privacy and confidentiality seriously.
NewMedical Billing and Coding Tutor (Remote) UpswingMedical Billing and Coding Tutor (Remote)North Carolina, DurhamRemoteYou would be a great fit if you Subject matter expert or advanced knowledge during attainment of your undergraduate degree, certification program, graduate degree or professional experience in medical billing and coding. Company Description Upswing is an online student success service that provides students of our partner colleges 24/7 access to a marketplace of tutors, mentors, and advisors.
Medical Billing Specialist (Certified Billing and Coding Specialist) Charlotte Community Health ClinicMedical Billing Specialist (Certified Billing and Coding Specialist)Charlotte, NCCreates and establishes payment methods with patients for delinquent accounts, tracks payments, and follows up with patients when gaps in payment occur. Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults.
Clinician Coding Liaison - Surgery Atrium HealthClinician Coding Liaison - SurgeryNCRemote$35.50–$53.25 / hourLicensure, Registration, and/or Certification Required: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification, or Coding Specialist (CCS) certification, or Coding Specialist - Physician (CCS-P) certification issued by the American Health Information Management Association (AHIMA) or Professional Coder (CPC) certification issued by the American Academy of Professional Coders (AAPC). Additionally, the liaison works closely with Clinician Coding Liaison team members, Production Coding, and Coding Support teams to improve coding accuracy, documentation specificity, and overall billing practices while monitoring payer-specific rules and coverage trends.
NewClinician Coding Liaison - New Clinician Onboarding Specialist Atrium HealthClinician Coding Liaison - New Clinician Onboarding SpecialistNCRemote$35.50–$53.25 / hourAdditionally, the liaison works closely with Clinician Coding Liaison team members, Production Coding, and Coding Support teams to improve coding accuracy, documentation specificity, and overall billing practices while monitoring payer-specific rules and coverage trends. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
RCM Medical Coding Processor Veradigm Coding ServicesRCM Medical Coding ProcessorRaleigh, North CarolinaAt Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.
Compliance and Coding Auditor CaroMont HealthCompliance and Coding AuditorGastonia, NCQualifications: Bachelor or Associates Degree in Health Information Management or related healthcare field or 5-10 years experience as an auditor/coder within a health care organization. Serves as a subject matter expert on interpretation and application of documentation and coding rules and regulations, and conduct enterprise risk assessments of potential and detected compliance deficiencies.
Coding Manager - Hybrid/Durham Avance CareCoding Manager - Hybrid/DurhamDurham, North CarolinaFull timeNotify the Vice President of RCM, Human Resources, and other managers of all non-routine matters relating to the operations and affairs of the areas for which the position is responsible, including but not limited to significant concern, current problems, and potential problems. Hold and attend regular meetings with coders, billing staff, providers, managers, and other stakeholders to share information and communicate on company issues, as needed.
Coding Coordinator (REMOTE) BayCare Health SystemCoding Coordinator (REMOTE)Raleigh, NCRemoteResponsibilities: The Medical Records Coding Coordinator performs reviews of medical records to assign or confirm appropriate diagnosis assignment of ICD-10-CM, ICD-10-PCS, CPT4, HCPCS and Modifiers. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.
RCS Medical Coding Auditor (CPC, CPMA) VeradigmRCS Medical Coding Auditor (CPC, CPMA)Raleigh, North CarolinaBy continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve.
NewClinician Coding Liaison - New Clinician Onboarding Specialist Advocate Health and Hospitals CorporationClinician Coding Liaison - New Clinician Onboarding SpecialistCharlotte, North CarolinaRemoteProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewCoding Specialist - S. 17th St.- Full Time - Remote/Hybrid Wilmington HealthCoding Specialist - S. 17th St.- Full Time - Remote/HybridWilmington, NCRemotePhysician-owned primary care and multi-specialty medical practice, Wilmington Health provides a comprehensive, coordinated, and collaborative approach to healthcare, using evidence-based medicine to achieve the highest quality care possible to the patients we serve. Essential Duties/Responsibilities: Review medical record documentation and ensure accurate diagnosis and procedure code assignment to patient records for data retrieval, analysis, and claim processing.
RCS Medical Coding Auditor Veradigm IncRCS Medical Coding AuditorRaleigh, NC$57,728–$80,243 / yearBy continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve.
NewClinician Coding Liaison - New Clinician Onboarding Specialist Advocate Aurora Health IncClinician Coding Liaison - New Clinician Onboarding SpecialistCharlotte, NCRemote$35.50–$53.25 / hourProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Coding Coordinator Physicians East PACoding CoordinatorGreenville, NCActivities may vary, but will include items such as coordination of interdepartmental communication, coordination of intradepartmental workflow tasks and items, management of provider communication and related activities. Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.
RCM Medical Coding Processor Veradigm IncRCM Medical Coding ProcessorRaleigh, NCAt Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.
NewMedical Billing and Coding Analyst (Law Enforcement) Guilford County NCMedical Billing and Coding Analyst (Law Enforcement)Greensboro, NC$52,735.07–$61,962.99 / yearAssociate's degree and three years in medical billing and/or coding, AND certification in one of the following: Certified Professional Biller (CPB), Certified Professional Coder (CPC), Certified Professional Biller (CPB), Billing Coding Specialist Certification (BCSC), or Certified Reimbursement Specialist (CMRS). This position also ensures accurate CPT, HCPCS, and ICD-10 coding, resolves claim rejections and provides training to clinical and administrative staff regarding documentation and coding accuracy.
Outpatient Coding Specialist (Remote) FirstHealth of the Carolinas, Inc.Outpatient Coding Specialist (Remote)Pinehurst, North CarolinaRemoteOverview: Thoroughly reviews outpatient medical records (Emergency Department-ED; ambulatory surgery, etc.) to specifically and accurately code diagnoses and procedures based on patient’s plan of care and treatment, and to also identify allowable ED/Other Outpatient charges when applicable. · CCS preferred · Experience with E/M assignment or drug administration coding preferred · Must achieve minimum score of 85% on competency sampling Knowledge, skills and abilities required: · Working knowledge of CPT coding, modifier guidelines, medical procedures.
NewClinician Coding Liaison - Vascular Atrium HealthClinician Coding Liaison - VascularNCRemote$35.50–$53.25 / hourAdditionally, the liaison works closely with Clinician Coding Liaison team members, Production Coding, and Coding Support teams to improve coding accuracy, documentation specificity, and overall billing practices while monitoring payer-specific rules and coverage trends. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Clinician Coding Liaison - ENT / Audiology Atrium HealthClinician Coding Liaison - ENT / AudiologyNCRemote$35.50–$53.25 / hourAdditionally, the liaison works closely with Clinician Coding Liaison team members, Production Coding, and Coding Support teams to improve coding accuracy, documentation specificity, and overall billing practices while monitoring payer-specific rules and coverage trends. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Coding Specialist II - Outpatient Vidant Medical CenterCoding Specialist II - OutpatientGreenville, NCRemote$23.52–$34.28 / hourReviews medical record documentation, extracts data, and applies appropriate diagnosis and procedure codes for complex outpatient hospital, ambulatory surgery, intermediate level of inpatient accounts and behavior health to support hospital billing, internal and external reporting, research and regulatory compliance. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
Medical Billing Coding Analyst US Oncology IncMedical Billing Coding AnalystNCCookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Were sorry, but it looks like this job may be no longer available or does not exist.
Coding Specialist II - Physician Group (Surgery Team) Vidant Medical CenterCoding Specialist II - Physician Group (Surgery Team)Greenville, NCRemote$23.52–$34.28 / hourProvides code assignment for all levels of Professional Fee (Physician Coding) for Inpatient, Outpatient and/or Ambulatory Services and/or Charge Entry services for large multi-specialty physician group. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.
Lead Consultant, Healthcare Performance Improvement - Coding Compliance FORVIS, LLPLead Consultant, Healthcare Performance Improvement - Coding ComplianceCharlotte, NCForvis Mazars, LLP expressly reserves the right not to consider any unsolicited referrals, resumes or CVs from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies. What You Will Do: Advise clients on compliance initiatives related to Evaluation & Management (E/M) services, CPT-4, and ICD-10-CM diagnosis coding across various healthcare settings, including hospitals, health systems, physician practices, RHCs, and FQHCs.
Coding and Charge Entry Manager Carolinas HealthCare System Blue RidgeCoding and Charge Entry ManagerMorganton, NCYoull love working with us because: We are a teaching hospital We work together to ensure our patients receive outstanding, holistic care Your expertise and ideas are valued Your health and well-being matter And much more I love working atUNCHealth Blue Ridge because I know I am seen and valued. THE POSITION Join our dynamic healthcare team as a Coding and Charge Entry Manager, where you will lead a dedicated group of professionals in managing and optimizing coding and billing processes.
Epic Resolute Application Developer (Charge Router and Coding Skills) - 6260321 Accenture PlcEpic Resolute Application Developer (Charge Router and Coding Skills) - 6260321Raleigh, NCIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Dropping orders using chart review-> creating new patient encounter -> dropping an order and signing the order/Unite charge entry ->creating new encounter.
Professional Coding Lead-Oncology Atrium HealthProfessional Coding Lead-OncologyNCRemote$30.70–$46.05 / hourOur Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: • Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammates job • Incentive pay for select positions • Opportunity for annual increases based on performance • Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program. Licensure, Registration, and/or Certification Required: Coding Certification issued by one of the following certifying bodies: American Academy of Coders (AAPC), or American Health Information Management Association (AHIMA) Education Required: Advanced training beyond High School that includes the completion of an accredited or approved program in Medical Coding Specialist (or equivalent experience) Experience Required: Typically requires 7 years of experience in professional coding that includes experiences in revenue cycle processes and health information workflows or related health care leadership experience.
Project Administrator- (Corporate Coding Resources) HYBRID Labcorp Holdings IncProject Administrator- (Corporate Coding Resources) HYBRIDElon, NCLabcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. This hybrid position offers a balanced schedule of three in-office workdays at our Burlington or Durham, NC locations and two remote workdays per week, supporting both collaboration and flexibility.
Coding Instructor Code Ninjas of CaryCoding InstructorCary, NCWe are looking for a Coding Instructor Sensei to join our team of dynamic, energetic, forward-thinking minds, working toward our common goal: providing a fun and safe learning environment for children. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and problem-solving, as they progress from white to black belt.
Coding Instructor Code Ninjas of GreensboroCoding InstructorGreensboro, NCWe are looking for a Coding Instructor to join our team of dynamic, energetic, forward-thinking minds, working toward our common goal: providing a fun and safe learning environment for children. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and problem-solving, as they progress from white to black belt.
Epic Application Analyst Sr- Epic Professional Coding Advocate Health and Hospitals CorporationEpic Application Analyst Sr- Epic Professional CodingCharlotte, North CarolinaRemoteDesigns and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff. . Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users.
Education Specialist, Provider Coding WakeMed Health & HospitalsEducation Specialist, Provider CodingRaleigh, NCResponsible for developing a work-plan to conduct financial and other specified audits so that appropriate education can be developed, prioritized, and delivered to providers and coders. Serves as the subject matter expert and resource for provider coding education, coding staff education, coding related questions, and insurance denials.
Epic Application Analyst Sr- Epic Professional Coding Advocate Aurora Health IncEpic Application Analyst Sr- Epic Professional CodingCharlotte, NCRemote$46.55–$69.85 / hourAdvocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammates job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program. Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff.