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Ability to use passive vocabulary of 7,000-9,000 words; read at a fast-paced rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. | Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Required Education: High school diploma or equivalentRequired Skills and Competencies: 2-3 years of solid collections experience in a call center Auto Collections, Banking/Financial Collections or Credit Card Collections (2+ years of collections experience.) Essential Duties and Responsibilities: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. That means SFTP file transfer pipelines, automated account placement logic, a vendor scorecard framework, QA and call-monitoring protocols, and the exception playbooks that make transitioning accounts from internal operations to external agencies seamless. You'll report to the Operations Senior Manager, Collections & Recoveries, work remotely with required travel, and partner directly with engineering, data, legal, and compliance to design and build the infrastructure that moves accounts into an external agency network. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Requisition number: 2370547 Job category: Billing Primary location: Dallas, TX Additional locations: Phoenix, Arizona | Hartford, Connecticut | Tampa, Florida | Minneapolis, Minnesota Date posted: 06/11/2026 Overtime status: Non-exempt Travel: No. p>The primary purpose and function the Specialist, Insurance Collections is to coordinate with insurance carriers to ensure the receipt of outstanding insurance claim payments. Associate's or Bachelor's Degree or a one-year certificate from an accredited college or technical school; or equivalent combination of education and experience. This role safeguards the Credit Union's financial position by conducting thorough account reviews, determining appropriate collection strategies, and ensuring all actions align with regulatory requirements and internal policies. The Collections Representative I is responsible for managing and resolving delinquent member accounts, including past-due loans and negative share accounts. As a Collections Representative, you will be responsible for performing collection activities associated with delinquent member accounts, including all delinquent loan and negative share accounts. Review delinquent accounts and determines Credit Union position and as circumstances indicate, directs and assists legal counsel in collections proceedings. Grapevine, TX30+ days ago This position does the following in accordance with all applicable Federal, State, and local laws, regulations, and the Companys policies, procedures, and guidelines: • Provide exceptional service to KCC customers and dealers in a fast-paced omnichannel call center environment. • Establish relationships and communicate effectively with internal teams, including Loan Administration, Titles, Loss Mitigation, KTAC, and the Loan Origination Center. li>Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed. Join our Revenue Management Team as a Collections Specialist located in our Dallas office.. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. |