Reporting to the Credit & Collections Assistant Manager, the Credit & Collections Account Manager will be responsible for contacting members regarding past-due accounts, resolving payment issues, negotiating payment arrangements, and maintaining accurate account records. Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.