Vaco LLCNewSenior Collections Specialist Vaco LLCSenior Collections SpecialistAlpharetta, GA$28–$31Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
CMA CGM (America) LLCInside Sales Representative CMA CGM (America) LLCInside Sales RepresentativeAtlanta, Ga$62,000–$69,560 / yearWith its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Company ConfidentialCollections Specialist Company ConfidentialCollections SpecialistDORAVILLE, GA$52,000–$55,000 / yearFull timeGenerate and maintain aging reports, payment logs, and account notes using intermediate Excel skills (VLOOKUP/XLOOKUP, filters, pivot tables, conditional formatting).Coordinate with the accounting team to ensure accurate application of payments and proper month?end close. Intermediate proficiency in Microsoft Excel, including (pivot tables, VLOOKUP/XLOOKUPs) Experience working with construction vendor portals (Textura, GCPay, Procore, etc.).Strong communication skills with the ability to build rapport and maintain professionalism under pressure.
VAST DataNewDirector of Revenue - Finance VAST DataDirector of Revenue - FinanceAtlanta, GAThis role requires deep technical expertise, fluency in complex revenue models, and the ability to build scalable, high-performing teams and processes capable of supporting VAST’s trajectory toward a multi-billion-dollar business. Design, build, and scale end-to-end revenue processes, ensuring they support complex software licensing arrangements, hybrid and public cloud consumption-based revenue models, and rapidly expanding global operations.
Nelson Elder Care LawNewProbate Associate Attorney Nelson Elder Care LawProbate Associate AttorneyMarietta, GAGrow your career- Whether you are just getting started or bringing years of experience, you'll have opportunities to grow and pathways to expand your expertise. Responsibilities:As a Junior Probate Attorney, you will serve as the primary point of contact for clients while managing probate and guardianship/conservatorship matters from opening through resolution.
Company ConfidentialNewAR Analyst Company ConfidentialAR AnalystLawrenceville, GAFull timeResponsibilities:Manage end-to-end collections activities for an assigned customer portfolioMonitor aging reports and prioritize outreach to ensure timely payment of outstanding invoicesCommunicate with customers to resolve billing inquiries, discrepancies, and payment issuesServe as a primary point of contact for customer accounts and maintain strong professional relationshipsProcess and apply customer payments accurately across multiple payment channelsInvestigate and resolve unapplied cash, short payments, and account discrepanciesReconcile customer accounts and ensure accuracy of AR balancesCollaborate cross-functionally with internal stakeholders to resolve disputes and billing issuesProcess adjustments, credit memos, and refunds in accordance with policiesPrepare AR reports, including aging and collection performance metricsSupport cash forecasting by providing insight into expected collectionsIdentify trends and recommend improvements to AR processes and workflowsAssist with month-end close activities, including reconciliations and reporting. Requirements:3+ years of experience in accounts receivable, collections, or related finance rolesStrong understanding of AR processes, including collections, cash application, and dispute resolutionExcellent communication skills with a customer-service mindsetProficiency in Excel and the ability to work with large datasetsExperience working with accounting or ERP systemsAbility to manage high-volume workloads with strong attention to detailStrong problem-solving skills and ability to work independently in fast-paced environmentsBachelor’s degree in Accounting, Finance, or related field preferred.
Company ConfidentialAdministrative Clerk Company ConfidentialAdministrative ClerkDecatur, GAFull timeWhat You’ll Do:Serve as the first point of contact for residents and business owners regarding taxes, billing, sanitation fees, and business licensesHandle high-volume calls, emails, account inquiries, and payment-related questionsAssist with collections, delinquent accounts, repayment plans, refunds, reconciliations, and account updatesSupport revenue operations, mail processing, and cross-functional administrative tasks. What We’re Looking For:Strong customer service experience (face-to-face + phone preferred)High attention to detail, professionalism, and accuracyCalm under pressure with the ability to multitaskStrong communication skills and basic math/computer proficiencyEager learner who wants to grow into a subject matter expert.
Company ConfidentialAccounts Receivable Specialist Company ConfidentialAccounts Receivable SpecialistAtlanta, GAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Resolution TechnologiesSQL Database Administrator Resolution TechnologiesSQL Database AdministratorAtlanta, GA$102,000–$152,000 / yearFull timeThis role is responsible for the administration, performance, and reliability of the firm’s financial systems platform, including practice management and related financial applications, as well as the SQL Server infrastructure supporting those systems. The ideal candidate will bring experience supporting enterprise financial systems in a law firm or professional services environment, combined with strong SQL Server knowledge and a solid understanding of enterprise IT infrastructure.
Stride, Inc.Credit & Collections Analyst (Contract) Stride, Inc.Credit & Collections Analyst (Contract)Atlanta, GeorgiaThe ideal candidate has strong collections experience, excellent communication and negotiation skills, and is comfortable working across multiple systems including Excel, NetSuite, and Salesforce in a fast-paced environment. This role is responsible for student loan verifications and collections activities, including validating loan amounts, reconciling balances and monitoring overdue accounts for B2B and Workforce partners.
IPG CorporateSenior Collections Specialist IPG CorporateSenior Collections SpecialistAtlanta, GAThis person must be able to initiate, maintain, and grow solid relationships with our supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management to minimize operational risk while improving cash flow for Oldcastle Infrastructure Participation in monthly collection conference calls with Field Partners and customers to drive results and resolve non-payment issues. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Stellantis Financial Services USNewCollections Team Manager Stellantis Financial Services USCollections Team ManagerAtlanta, GAStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
NorthPoint Search GroupCommercial Collections - B2B NorthPoint Search GroupCommercial Collections - B2BKennesaw, GAFull timeQualifications include 5+ years of B2B collections experience, strong communication skills, a goal-oriented mindset, and experience with ERP systems. The role involves managing business customer accounts, resolving discrepancies, and enhancing overall cash flow and DSO.
NorthPoint Search GroupCommercial Collections Specialist NorthPoint Search GroupCommercial Collections SpecialistAtlanta, GAFull timePosition Overview: The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment. What: The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.
United Surgical Partners InternationalCollections Specialist United Surgical Partners InternationalCollections SpecialistMcDonough, GAWe are looking for a motivated performer to join our Business Office team as a Collections Specialist, with an extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims), working an expected number of claims per day.
Waste ProRegional Collections Specialist (Hybrid Position) Waste ProRegional Collections Specialist (Hybrid Position)Doraville, GALearn how to run reports -- credit hold report, negative balance, bill cycle summary, sales sheets, 10k aging, and aging reports. Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes.
SynchronyNewVP, Collections Digital & Mail Contact Strategy Leader SynchronyVP, Collections Digital & Mail Contact Strategy LeaderAlpharetta, GACollaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement.
Americold Logistics, LLC.Collections Associate Americold Logistics, LLC.Collections AssociateAtlanta, GAFull timeRequires the performance of work activities, including reasoning, negotiating, instructing, persuading, or speaking with others, and responding appropriately to constructive feedback from executive management. What You'll Do: • Review customer aging and identify past due items for collection purposes using both collection application software and Excel spreadsheet aging reports.
Addison GroupCollections Specialist Addison GroupCollections SpecialistAlpharetta, Georgia$20–$25 / hourCorrespond by emails, phone calls and letters with internal and external customers to resolve errors in accounts, investigate complaints, verify accuracy of charges, and collect past due balances. · Research short pays, working with both the external customer and internally with the customer representative.
Asbury Automotive Group IncAutomotive Collections Specialist Asbury Automotive Group IncAutomotive Collections SpecialistSandy Springs, GAAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. After manager/director has made a credit decision, accesses the COV function in CDK and perform the override or change the invoice to cash as per management approval.
The Intersect GroupBilling and Collections Analyst The Intersect GroupBilling and Collections AnalystAlpharetta, GAThe professional in this role will manage daily invoicing and accounts receivable activities using Salesforce and NetSuite, troubleshoot billing discrepancies, and maintain clean, auditable records. Our client is a growing organization within the online education and professional certification space, supporting regulated industries through high quality digital learning and compliance solutions.
GC Services LPNewCollections Representative - Remote GC Services LPCollections Representative - RemoteGeorgia, GARemotePossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone. Complies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test.
Altium Packaging LPCollections Specialist Altium Packaging LPCollections SpecialistAtlanta, GAThe Collections Specialist is a metrics-driven position responsible for effectively initiating calls to delinquent customers in our health care business to collect payments and settle accounts, while providing world-class customer service to their internal and external customers. Provides excellent customer service to both internal and external customers, ensuring that issues are resolved in a prompt and professional manner.
Mid South SteelNewCollections Representative Mid South SteelCollections RepresentativeCollege Park, GAFull timeThe ideal candidate will have prior collections experience, strong communication skills, and working knowledge of construction-related billing practices including lien rights and waiver documentation. Midsouth Steel, a leader in structural steel fabrication and erection, is seeking an experienced and detail-oriented Collections Representative to join our accounting team.
YouLendCollections Specialist YouLendCollections SpecialistAtlanta, GAYou will be responsible for a portfolio of accounts, working directly with merchants to understand their situation, resolve underpayment or delinquency, and deliver balanced outcomes for both the customer and the business. This role plays a key role in managing merchant accounts, supporting repayment performance, and contributing to overall portfolio outcomes.
Northside Hospital Inc.Billing & Collections Specialist- Medicare Northside Hospital Inc.Billing & Collections Specialist- MedicareAtlanta, GeorgiaConstantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Responsibilities: Bills and collects on Medicaid/Medicare accounts in a timely and accurate manner.
NANA Healthcare Management, LLCMedical Collections Specialist-Entry Level NANA Healthcare Management, LLCMedical Collections Specialist-Entry LevelDoraville, GAFull timeThe Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable. Experience:Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.
OrkinCommercial Collections Specialist OrkinCommercial Collections SpecialistAtlanta, Georgia$23–$25 / hourResolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
First American Financial CorpCollections Specialist (remote) First American Financial CorpCollections Specialist (remote)Atlanta, GARemoteKnowledge, Skills, and Abilities (KSAs) • Knowledge of collections procedures and best practices • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes • Strong negotiation, active listening, and communication skills • Ability to analyze and interpret moderate to high-complexity issues and make sound decisions • Strong problem-solving, time-management, and organizational skills • Ability to thrive in a fast-paced, collaborative environment • Strong attention to detail with the ability to meet goals and deadlines • Ability to interact and communicate effectively with individuals at all levels of the organization. WHAT YOULL BRING Required Education, Experience, Certification/Licensure • High School diploma or equivalent • Typically requires 3-5 years of high-volume commercial collections experience • Business to Business collections experience • Knowledge, Skills and Abilities (KSAs) • Goal-oriented with the ability to thrive in a fast-paced environment • Strong verbal and written communication skills • Ability to manage multiple priorities with strong attention to detail • Call center experience preferred.
James Walker Allstate AgencyCollections Specialist - The Walker Agency James Walker Allstate AgencyCollections Specialist - The Walker AgencyLilburn, GAA collections specialist at James Walker Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales and retention. Demonstrate strong knowledge in methods of collecting and have desire of learn insurance product, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base.
Stride, Inc.Cash Applications and Collections Administrator Stride, Inc.Cash Applications and Collections AdministratorAtlanta, GeorgiaRetrieve daily bank deposit reports and supporting remittance documentation for multiple bank accounts, credit card providers, and payment portals and identify applicable line of business. Company, considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level.
Heritage Werks, Inc.NewLead Archivist, Collections & Client Services Heritage Werks, Inc.Lead Archivist, Collections & Client ServicesDuluth, GAThe ideal candidate brings strong archival expertise, experience managing complex projects, and the ability to work collaboratively with both internal teams and external clients. Heritage Werks is seeking a Lead Archivist, Collections & Client Services to oversee and execute archival projects while serving as a key point of contact for client engagement.
Heritage Werks, Inc.NewSenior Archivist - Collections & Client Engagement Heritage Werks, Inc.Senior Archivist - Collections & Client EngagementDuluth, GAYou will work closely with clients and internal teams to ensure collections are not only well preserved, but also organized, accessible, and positioned for meaningful use. This role combines hands-on archival work with project leadership and client engagement, helping organizations preserve and activate their collections.
Emory Healthcare/Emory UniversityNewCollections Processing Archivist Emory Healthcare/Emory UniversityCollections Processing ArchivistAtlanta, GAReporting to the Head of Collections Processing, the Collections Processing Archivist arranges and describes manuscript and Emory University Archives collections in all formats, analog and digital; accessions newly acquired collections and additions to existing collections; creates and maintains descriptive records including finding aids, MARC records, and copyright risk analysis reports. The Collection Processing Archivist provides reference services to researchers, which may include Emory students and faculty, visiting scholars, and members of the public, and may also provide outreach on behalf of the Rose Library by contributing to social media, programs, exhibitions, or library publications.
Hyundai Capital AmericaCollections Associate Hyundai Capital AmericaCollections AssociateAtlanta, GeorgiaRemoteAll positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. 1. Work a group of delinquent accounts via our automated dialer system either through inbound or outbound with the primary goal of negotiating payment arrangements to bring the account current.
SegosoNew1st Party Collection Specialists-ATL Segoso1st Party Collection Specialists-ATLAtlanta, GARemoteAs a 1st Party Collections Specialist, you will leverage your call center experience to manage accounts and negotiate repayment solutions directly on behalf of original creditors. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients.
Blue Sky Hospitality SolutionsFront Desk / Night Auditor-Twelve Downtown Hotel, Autograph Collection-Atlanta GA Blue Sky Hospitality SolutionsFront Desk / Night Auditor-Twelve Downtown Hotel, Autograph Collection-Atlanta GAAtlanta, GA$16–$17The ideal candidate will assist with guest check-ins and check-outs, handle inquiries, resolve complaints, and perform critical accounting tasks, including balancing daily revenue and preparing reports. Prepare customer tracking reports, market segmentation reports, and other documents relevant to daily hotel operations.
Blue Sky Hospitality SolutionsFront Desk -Twelve Downtown Hotel, Autograph Collection-Atlanta GA Blue Sky Hospitality SolutionsFront Desk -Twelve Downtown Hotel, Autograph Collection-Atlanta GAAtlanta, GA$16–$17The ideal candidate will assist with guest check-ins and check-outs, handle inquiries, resolve complaints, and perform critical accounting tasks, including balancing daily revenue and preparing reports. Prepare customer tracking reports, market segmentation reports, and other documents relevant to daily hotel operations.
Candler Hotel Atlanta, Curio Collection by HiltonExecutive Sous Chef in Atlanta, Georgia | Careers at Candler Hotel Atlanta, Curio Collection by Hilton Candler Hotel Atlanta, Curio Collection by HiltonExecutive Sous Chef in Atlanta, Georgia | Careers at Candler Hotel Atlanta, Curio Collection by HiltonAtlanta, GAThe Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. The boutique-style hotel is a 17-story high-rise originally built in 1906 by Coca-Cola magnate Asa Griggs Candler as Atlanta’s first steel skyscraper and is recognized on the National Register of Historic Places.
Blue Sky Hospitality SolutionsValet Attendant-12 Midtown Marriott Autograph Collection, Atlanta GA Blue Sky Hospitality SolutionsValet Attendant-12 Midtown Marriott Autograph Collection, Atlanta GAAtlanta, GAThis role plays a key part in creating a positive first and last impression for guests staying at the 12 Midtown Marriott Autograph Collection. Communicate promptly with Front Desk and Bell Services regarding guest arrivals and departures.
TRUCKING PEOPLEAV Operator for Data collection AM/PM TRUCKING PEOPLEAV Operator for Data collection AM/PMAtlanta, GAAs a Level 3 Vehicle Operator, you will help ensure the safety, readiness, and performance of self-driving vehicles in real-world traffic conditions. We are hiring Autonomous Vehicle Operators (Safety Drivers) in Atlanta, GA to support testing and daily operations .
Build-a-BearNewPart Time Sales Associate - Collection at Forsyth Build-a-BearPart Time Sales Associate - Collection at ForsythAtlanta, GAThis document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate. Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.
Blue Sky Hospitality SolutionsRoom Attendant-Marriott Autograph Collection – 12 Hotels & Residences, Midtown, Atlanta, GA Blue Sky Hospitality SolutionsRoom Attendant-Marriott Autograph Collection – 12 Hotels & Residences, Midtown, Atlanta, GAAtlanta, GA$17–$17.50Replace linens, make beds, vacuum floors, dust surfaces, and sanitize bathrooms. Work collaboratively with team members and other departments to ensure seamless service.
Blue Sky Hospitality SolutionsChief Engineer- Twelve Midtown & Downtown-Marriott Autograph Collection, Atlanta, GA Blue Sky Hospitality SolutionsChief Engineer- Twelve Midtown & Downtown-Marriott Autograph Collection, Atlanta, GAAtlanta, GAThis position is responsible for preventative maintenance, troubleshooting, and repair of hotel systems and equipment to ensure a safe and comfortable environment for guests and team members. Respond promptly to guest requests and service calls for maintenance issues in guest rooms, public areas, and back-of-house spaces.
Blue Sky Hospitality SolutionsNewRoom AttendantMarriott Autograph Collection 12 Hotels Residences Midtown Atlanta GA Blue Sky Hospitality SolutionsRoom AttendantMarriott Autograph Collection 12 Hotels Residences Midtown Atlanta GAAtlanta, GAReplace linens, make beds, vacuum floors, dust surfaces, and sanitize bathrooms. Work collaboratively with team members and other departments to ensure seamless service.
DataForce by TransPerfectGardenia Speech Collection - United States DataForce by TransPerfectGardenia Speech Collection - United StatesAtlanta, GeorgiaRemoteYou can register up to three children in one form, and each child will receive the same compensation as the adult participants: https://dataforcecommunity.transperfect.com/project/gardenia-speech-collection-us-minors?job-source=DF188&job-referral=Taejun. Please note that all submissions will be checked by our Quality Assurance team and compensation will be provided for fully completed and accepted assets.
DeKalb CountyAssistant Superintendent, Distribution & Collection DeKalb CountyAssistant Superintendent, Distribution & CollectionDecatur, GA$64,893–$104,479 / yearOrganizes, prioritizes, and assigns work; • Prioritizes and schedules work activities to meet objectives; • Ensures that subordinates have the proper resources needed to complete the assigned work; • Monitors status of work in progress and inspects completed work; • Consults with assigned staff to assist with complex/problem situations and provide technical expertise; • Provides progress and activity reports to management; • Assists with the revision of procedure manuals as appropriate. • Supervises, directs, and evaluates assigned staff; • Develops and oversees employee work schedules to ensure adequate coverage and control; • Compiles and reviews timesheets; • Approves/processes employee concerns and problems and counsels or disciplines as appropriate; • Assists with or completes employee performance appraisals; • Directs work; • Acts as a liaison between employees and management; • Trains staff in operations, policies, and procedures.
Stellantis Financial Services USCollector Stellantis Financial Services USCollectorAtlanta, GAStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Confers with customers by telephone in an attempt to collect current and past due payments, determines the reason for delinquency, and updates customer information.
Macpower Digital Assets Edge Private LimitedCredit Assistance Specialist Consumer Vehicle Lending - Recovery 2nd Shift Macpower Digital Assets Edge Private LimitedCredit Assistance Specialist Consumer Vehicle Lending - Recovery 2nd ShiftKennesaw, GA$24–$24 / hourJob expectations include leveraging problem-solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the banks and client needs. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery.
LanceSoft IncProject Support 2 - PROJSP2 LanceSoft IncProject Support 2 - PROJSP2Atlanta, GAFull timeExceptional customer service skills to include active listening, ability to de-escalate situations with internal or external customers, utilize exceptional verbal and written skills while effectively adjusting communication styles to meet the needs of the audience to create win-win solutions for the customer and the company, Experience in the ability to effectively research and identify the root cause of issues based on analysis of information compiled from multiple systems and or data sources and communicate findings at different levels. Education, Certifications/Licenses: Required: Associates’ Degree or equivalent experience Preferred: BA/BS Degree Related Work Experience: Required: 5 - 7 years of experience resolving escalated customer concerns such as complaints received from regulatory or governmental agencies, Better Business Bureau (BBB) and senior level executives via multiple communication channels such as phone, email, written communication, social media platforms and chat.