Front Desk - Guest Services Supervisor Pyramid Global HospitalityFront Desk - Guest Services SupervisorCleveland, OhioFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services.
Front Desk - Guest Service Agent Pyramid Global HospitalityFront Desk - Guest Service AgentCleveland, OhioFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
Front Desk - Guest Services Agent Pyramid Global HospitalityFront Desk - Guest Services AgentCleveland, OhioFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
NewFront Desk Agent PM 3-11:30 Pyramid Global HospitalityFront Desk Agent PM 3-11:30Cleveland, OHFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museums including the Rock & Roll Hall of Fame, as well as the area's premier shopping and dining @ Pinecrest.
Front Desk Associate Scenthound Aurora, OHFront Desk AssociateAurora, OH$4–$8 / hourFull timeOwned and operated by local husband and wife entrepreneurs, you'll be treated with care and respect in an environment that promotes bringing your authentic self to work every single day. As a Member Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience .
Front Desk Associate - Part Time Scenthound Aurora, OHFront Desk Associate - Part TimeAurora, OH$4–$8 / hourPart timeOwned and operated by local husband and wife entrepreneurs, you'll be treated with care and respect in an environment that promotes bringing your authentic self to work every single day. As a Member Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience .
Front Desk Associate Soul SpaceFront Desk AssociateCleveland, OHFull timeAt Soul Space, we believe that true hospitality comes from a deep understanding of our guests' needs and desires, and we are seeking individuals who are passionate about creating memorable moments and connections. Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional experience from the moment they arrive.
Agent Front Desk Holiday Inn IHGAgent Front Desk Holiday InnCleveland, OHFull timeStart every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Front Desk Agent HEI Hotels and ResortsFront Desk AgentCleveland, OhioThe Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Front Desk Associate General AccountsFront Desk AssociateCleveland, OhioYou have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
Front Desk Associate Browns FitFront Desk AssociateCleveland, OHPart timeYou have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
Desktop Support Analyst II DYOPATHDesktop Support Analyst IIAkron, OHAs a Desktop Support Analyst II , you will support end users by resolving complex hardware, software, and account-related issues while ensuring all endpoints across the client environment operate effectively. Serve as an escalation point for complex technical issues and assist with mentoring Associate and Level I team members in the resolution of desktop support incidents.
Desktop Support Technician AmTrust Financial Services, Inc.Desktop Support TechnicianCleveland, OhioFull timeThe Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
Desktop Support Technician Revel StaffingDesktop Support TechnicianCleveland, OhioThe Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
Level 2 Desktop Technician Compucom StaffingLevel 2 Desktop TechnicianSolon, OH$20.25–$27 / hourThis role requires strong Windows desktop support experience, excellent customer service skills, and the ability to work independently with minimal oversight. Our client is currently seeking a qualified Level 2 Desktop Technician to join their team onsite in Solon, OH and provide end-user support.
Software Support Representatives Payroll4ConstructionSoftware Support RepresentativesStrongsville, OHFull timeOther duties as assignedRequired Skills and Experience Payroll processing experience or involvement in a corporate payroll department is preferredPrevious call center or customer service experience is preferredExcellent communication, analytical, and problem-solving skillsSuperior organizational skills and the ability to work well as a member of a teamAbility to address complex situations independently while following established protocolsAbility to provide top-level support to clients and associatesComfortable speaking on the phone with clientsWorking knowledge of Microsoft Outlook, Word, and ExcelAbility to keep detailed, timely, and accurate recordsBasic math skillsKnowledge of construction industry a plus • Knowledge of basic accounting/general ledger principles a plusCompensation: In addition to starting salary, there are quarterly bonus opportunities within the Client Services Department, as well as performance-based advancement and growth potential. Our phone-support staff is a remarkable and dedicated team of people, who are among the best in our industry at providing software help-desk support to clients.
IT Support Specialist CSM CompaniesIT Support SpecialistRichfield, OHMaintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities. Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service.
Manager, End User Support AmTrust Financial Services, Inc.Manager, End User SupportCleveland, OhioFull timeThe ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when users or business operations are impacted. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.
IT Manager and Systems Administrator Pride OneIT Manager and Systems AdministratorMedina, OH$80,000–$105,000Pride One Construction is currently searching for a full-time IT Manager and Systems Administrator to serve as the primary internal IT resource, providing exceptional support to employees, and partnering with Pride One's external service providers on strategic initiatives, escalated technical issues, cybersecurity, and infrastructure management. Partner with external MSP to oversee Microsoft 365 administration, identity and access management, endpoint management, patch management, network and wireless infrastructure, backup and disaster recovery processes, cyber security monitoring and remediation activities.
IT Operations Manager Ohio Business MachinesIT Operations ManagerCleveland, OH$75,000–$85,000 / yearThis role ensures that service desk operations, technicians, engineers, cabling resources, and operational processes are aligned, efficient, and delivering a high-quality client experience across all supported regions, with primary focus on Cleveland, Columbus, and Cincinnati. Maintain operational oversight of the teams supporting core technologies and services, including Microsoft 365, endpoint management and security, network infrastructure, backup and disaster recovery, field services, and low-voltage cabling.