44 Results for

Collections Jobs in Rochester, NY

Jobs

Geneseo, New York

The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.

24 days ago

Perry, NY

Remote

Participate in continuing education, training in industry career development, including maintaining current knowledge of and comply with all federal and state rules and regulations governing collections including FDCPA, Privacy Act, FCRA, etc. Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.

30+ days ago

Geneseo, NY

Part time

The Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.

24 days ago

Victor, NY

$24–$28 / hour

Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices. The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information.

21 days ago

Rochester, NY

$65,000–$75,000 / year

As a Collections Manager, you will be responsible for overseeing the day-to-day operations of our collections department, ensuring the efficient recovery of outstanding debts while maintaining a high level of professionalism and compliance. Analyze performance metrics and objectives and key results (OKRs), identifying areas for improvement and implementing action plans to drive performance and enhance team efficiency.

9 days ago

Rochester, NY

$200–$250

li>Educate borrowers on the resolution process - provide assistance and alternatives, fully describe and detail eligibility for relief options: Extensions/deferments, government established relief programs, charitable organizations, and debt counseling agencies. This position will work with borrowers in providing financial counseling and to implement structured repayment plans to bring the borrower's loan status to current and to encourage a future banking relationship.

13 days ago

Rochester, NY

$24–$30 / hour

Analyze borrower ability to remit payment and when this can’t be accomplished, obtain appraisals, seek approval for Bank to remit payment, work with Loan Servicing to charge the loan, re-amortize payments and created an escrow account going forward. + Proactively refer all potential loss situations to management such as but not limited to: Vacant properties; Deceased borrowers, Successor in Interest, Bankruptcies, Property Code Violations, Mold Remediation, Trash, Lawn Care and Snow Removal situations.

Today

Victor, NY

Full time

The Collections Specialist is responsible for performing day-to-day collections activities within the Order-to-Cash (O2C) process for CooperCompanies' North America entities, within a Global Business Services (GBS) environment. The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information.

30+ days ago

Rochester, NY

$70,000–$80,000 / year

Engage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions. We're looking for a motivated and detail-savvy Collections Specialist to join our team and take charge of rent collection and receivables management across our property portfolio.

30+ days ago

p>Consumer Loan Workout Specialist:

Consumer Loan Workout Specialists work with customers experiencing financial hardship to develop sustainable, long-term solutions for distressed consumer loan accounts.

Collections Opportunities May Include:

Collections Adjuster:

Collections Adjusters serve as a primary point of contact for customers with delinquent accounts, managing both inbound and outbound communications.

30+ days ago

Canandaigua, NY

$19.50–$23 / hour

p>Main Function:

Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.

30+ days ago

Canandaigua, New York

Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program.

6 days ago

Rochester, NY

$20.99–$28.34 / hour

Independently determines the most effective method to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue collection from complex claims, high dollar claims, and specialized services. Prepares information for and attends meeting with third-party insurance representatives on claims and systems issues for scheduled in-person meetings and phone conferences regarding complex high dollar claims.

30+ days ago

Geneseo, NY

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners.

30+ days ago

$20.66–$29.99 / hour

PREFERRED QUALIFICATIONS: • High school graduate or equivalent • Bachelor's degree in healthcare or business administration • Minimum 1 year medical billing and denials, customer service and relevant finance experience in a health care organization a plus • Certification in medical billing UNION: 1199-200B Clerical Workers (CPH) • Note: Not all per diem roles are union eligible. SUMMARY: A Medical Billing and Denials Specialist is responsible for managing the billing process, submitting claims to insurance companies, following up on unpaid or denied claims, and ensuring timely reimbursement for healthcare services.

30+ days ago

li>Ability to interact effectively with all levels and continue to maintain a high level of objectivity and independence.

RESPONSIBILITIES:

The intern will gain a basic understanding of the railroad industry, including industry structure and some competitive dynamics.

30+ days ago

Rochester, NY

2 years of hospital patient accounting or consumer collections experience, or certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS); or an equivalent combination of education and experience. Acts as a collection agency liaison to make certain accounts are following the self-pay cycle, terms of contract are being adhered to and service levels are being met which includes but is not limited to: • Monitors collection agency referrals/assignments and return files.

30+ days ago

Rochester, NY

$19.96–$27.94 / hour

Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Certification obtained from a nationally accredited billing program (i.e., Certified Medical Billing Specialist CMBS, Certified Medical Records Technician CMRT, Certified Medical Reimbursement Specialist CMRS) preferred.

30+ days ago

Rochester, NY

$18.71–$25.27 / hour

Reviews reports of unbilled cash claims, self-pay plans not final billed, hold bill worklists, statement edits, credit balances, self-pay greater than $10,000, faith-based reports, and budget plans. Completes follow up, including initiating insurance billing, explaining the balances shown on a patient statement and the processes for further review, advising callers about payments options, and working with other areas to determine accuracy of balances shown.

30+ days ago

Rochester, NY

Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture.

30+ days ago

Batavia, NY

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.

30+ days ago

Henrietta, NY

We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.

30+ days ago

Rochester, NY

$126,000–$160,000 / year

The role also oversees billing exception management, ensures compliance with Public Service Commission (PSC)/Department of Public Service (DPS) regulations and Sarbanes-Oxley Act (SOX) and Chief Executive Officer (CEO) certification requirements, and partners cross-functionally to support billing modernization, system enhancements, and regulatory reporting. Establishes monitors and manages key performance metrics (KPIs) for billing accuracy, timeliness, arrears, collection effectiveness, write-offs, exception rates, payment behaviors, and communicating billing impacts of operational or regulatory changes across departments while driving continuous improvement.

30+ days ago

Rochester, NY

$65,000–$85,000 / year

Own day-to-day collections efforts, including outreach, follow-ups, and escalations - Monitor AR aging and drive reduction in past-due balances - Partner with internal teams to resolve billing disputes and payment issues - Support credit reviews and customer account setup processes - Identify opportunities to improve collections effectiveness and cash flow. - Support daily Accounts Receivable and Accounts Payable processes - Ensure accuracy in billing, cash application, and vendor invoice processing - Review and resolve discrepancies across customer and vendor accounts - Monitor processing timelines and ensure timely completion of tasks.

30+ days ago

ROCHESTER, NY

$49,760–$62,200 / year

Required Qualifications Skills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications Must possess superior arithmetic skills and ability to use a calculator Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions Must be highly productive and results riented Experien

2 days ago

Rochester, NY

$49,760–$62,200 / year

Skills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services.

30+ days ago

Perry, NY

Part time

Administrative Support position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.

22 days ago

Perry, New York

22 days ago

$57,200–$89,900 / year

Advance Partners, a Paychex-backed financial services firm founded in 1998 and based in Cleveland, OH, empowers staffing agencies with payroll funding, invoice factoring, back office support, and strategic services. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

30+ days ago

Perry, NY

Part time

The Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.

23 days ago

Newark, NY

$18.70–$22 / hour

Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant"s heart in our stores and in customer"s homes.

13 days ago

Perry, New York

div>

The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor.

24 days ago

Rochester, NY

$20.99–$28.34 / hour

li>Posts electronic files, self-pay payments, third-party commercial payments, reverse charge off accounts sent to the collection agency, manual insurance payments, denials, credit card payments and authorization.

Provides support regarding payer audits, including quarterly Medicare and Medicaid Credit Balance reports and additional credit balance reports issued by external partners.

2 days ago

$25–$33 / hour

p>Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

9 days ago

Rochester, New York

p style="text-align:inherit"/>

Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 910401 Patient Self-Pay Services

Work Shift: UR - Day (United States of America)

Range: UR URCC 204 H

Compensation Range: $19.08 - $25.77

The referenced pay range represents the minimum and maximum compensation for this job. With general direction of the Patient Services Management Team and with latitude for initiative and judgment: Patient Inquiries: - Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues, outstanding balances as a result of statements sent within the billing systems (EPIC, Flowcast, and HBOC) utilizing reference materials and available resources.

30+ days ago

NY
Remote
$18–$25 / hour
p>Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
30+ days ago

Stanley, NY
$20–$26 / hour
The incumbent will apply environmental and engineering principles to modify, test, regulate, and operate equipment and systems used in the operation and regulation of gas systems, leachate collection and ground water testing to ensure daily operations and testing meet federal and state guidelines. Develops a thorough understanding of applicable state's Department of Environmental Conservation (NY, VT, NH, ME, MA, PA) and United States Environmental Protection Agency (USEPA) rules and regulations related to landfill operations.
30+ days ago

New
Batavia, NY
Full time
As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.
1 day ago

Rochester, NY
$105,000–$115,000 / year
This role offers the opportunity to help shape clinical excellence within an innovative, multidisciplinary environment focused on whole-person care for individuals living with chronic pain, trauma, anxiety, depression, and related health concerns. In addition to maintaining a clinical caseload, this individual will play a key role in clinical supervision, diagnostic assessment, team collaboration, and helping foster a supportive, growth-oriented culture.
17 days ago

Rochester, NY
$86,482–$129,723 / year
The Department includes the Complex Care Center, Golisano Specialty Care Clinic, the Golisano IDD Institute, Special Needs Dental Fellowship Programs, and intellectual and developmental disability (IDD) surgical and operating room activity at Strong Memorial Hospital, ensuring integration, fiscal stewardship, regulatory compliance, and continuous improvement.
Advances the Department's mission to serve individuals with special health care needs by supporting innovative care delivery models, interprofessional collaboration, and community‐based partnerships that expand access to care.
30+ days ago

Rochester, NY
$35,000–$45,000 / year
div class="content-intro">
Screenvision Media is a premier cinema, video, and media organization that curates powerful and uncluttered storytelling for brands, exhibitors, and audiences at movie theatres nationwide. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level..
17 days ago

Rochester, New York
Responsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.
30+ days ago

NY
$17–$20 / hour
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets.
21 days ago

Load more

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Collections job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Collections Jobs in Rochester, NY

Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional

Collections Specialist Datrose Inc

Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.

Collections Specialist (Contract) The Cooper Companies Inc

Collections Manager Bounce AI

Consumer Collections Specialist Five Star Bank

Senior Residential Collections Specialist Five Star Bank

Collections Specialist CooperVision, Inc.

Collections Specialist Glazer Properties

Grow Your Banking Career in Our Collections Team Five Star Bank

Customer Service Collections Rep Thompson Health

Customer Service Collections Rep UR Medicine Thompson Health

Collections Representative IV University of Rochester

Collections Customer Service Representative Staffmark Group Llc

Collections & Denials Management Representative Rochester Regional Health System

Collections Intern Genesee & Wyoming Inc

Self-Pay Collection Rep University of Rochester

Insurance Collection Rep III University of Rochester

Self-Pay Collection Rep II University of Rochester

Operations Manager Data Collection Management and Advanced Services Support Xerox Corp

Data Collection Representative Retail Data LLC

Part-Time Doorstep Trash Collection Specialist - Nights Valet Living LLC

Manager - Billing & Revenue Recovery Iberdrola SA

Accounting Operations Supervisor Cirona Labs

Representative Customer Billing Avangrid Service Company

Representative - Customer Billing Iberdrola SA

Senior Admin Support Coast Professional, Inc.

Senior Admin Support Coast Professional

Supervisor, Credit- Advance Partners Paychex Inc

Consumer Care Representative Coast Professional, Inc.

Assistant Manager - Credit Rent-A-Center, Inc

Consumer Care Representative Coast Professional

Revenue Cycle Coordinator III - Ambulatory Operations University of Rochester

Staff Accountant Troon Golf LLC

Pt Self-Pay Resoltn Ctr Rep II University of Rochester

Experienced Student Loan Staff (Remote) Transworld Systems Inc.

Landfill Environmental Technician Casella Waste Systems Inc

Premium Auditor (Hybrid) ARMStrong Insurance Services

Landfill Environmental Technician Willimantic Waste Paper Co., Inc.

Clinical Psychologist - Hybrid USA Staffing Network

Asst. Dir, Clinical Administration University of Rochester

Accounts Receivable Specialist Screenvision Media

Automotive Floorplan Territory Manager Hankey Group External

Loan Sales Specialist OneMain Financial Group, LLC

Resume Resources