Knoxville, TN30+ days ago
strong>Attributes Required:Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Relational - ability to build relationships with business unit management and become "trusted advisor" Strategy and Planning - ability to think ahead, plan and manage time efficiently Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level Team Oriented - ability to work effectively and collaboratively with all team members Essential Job Functions: Make collection calls for outstanding invoices Assist in the production of the collection letters for review by Business Manager Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information Assist Business Manager with credit card payments, statement inquiries, audits, and collections Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner Other essential functions and duties may be assigned as needed Education and/or Certifications: High School Diploma or GED Skills and Qualifications: 1+ years of related experience (advanced degree may substitute for experience) Advanced computer skills; pharmacy operations system experience preferred/required Ability to work independently and deliver to deadlines Ability to solve problems with minimal direction Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment: Ability to work flexible hours What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated." Who We Are and What Were About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs.