Manage in‑house student loan programs and collection agency relationships; ensure compliance with applicable federal and state regulations; provide functional leadership for Jenzabar and related student accounts, billing, and financial systems; oversee the development, implementation, and continuous improvement of associated processes and procedures; and develop, analyze, and maintain reports to support management oversight, audits, regulatory requirements, and data‑informed decision‑making. Function of Position: This is a full-time administrative position reporting to the Controller, responsible for leadership, supervision, and oversight of all student account operations, including billing, accounts receivable, student loans, collections, and refunds.