Reporting directly to the Chief Public Affairs Officer and serving as a member of the Chief Public Affairs leadership table, this executive plays an enterprise-wide leadership role and provides strategic direction for reputation management, issues and crisis communications, labor communications, media relations, public relations, social media, enterprise newsroom strategy, thought leadership amplification, and enterprise communications campaigns. Job Summary: The Head of External Communications & Reputation serves as the enterprise leader responsible for protecting and advancing Kaiser Permanentes reputation, shaping external narratives, leading enterprise issues and crisis response, elevating thought leadership, and strengthening the organizations visibility and influence across key stakeholders.