As part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. · Good technical understanding of network, telecommunications, and mobile devices · Proven experience with Call Center Environment Skills: · 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm.