Ability to push and pull mail carts, survey trays, shred containers, and other wheeled containers used in survey processing operations, including shred containers weighing up to 300 pounds and mail carts weighing up to 400 pounds, using appropriate handling procedures and equipment. This position is responsible for mail processing, document preparation, survey scanning, data management, archive maintenance, quality control activities, and operational support functions that ensure the efficient processing of CAHPS survey programs.