Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterOakland, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Call Center Manager Transdev North America IncCall Center ManagerSan Rafael, CAThe CCM manages the performance of the call center staff through effective training, continuing education, monitoring, and coaching/counseling according to the principles of Transdev Operations Management while utilizing contractual, company, and industry best-practice key performance indicators. Host regular meetings with direct reports in an open forum to discuss performance results, opportunities, create action plans, and promote teamwork.
Call Center Specialist Marin City Health and Wellness CenterCall Center SpecialistSan Rafael, CAThe Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and callers. Advises patients of clinic policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate, advises patients to bring in necessary financial and/or insurance documentation as indicated.
Call Center Scheduler, Access, (Novato) Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato), Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato) Full-Time, Days Marin General HospitalCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato), Full-Time, Days Marin General HospitalCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Manager of Access, Access, (Novato), Full-Time, Days MarinHealth Medical CenterManager of Access, Access, (Novato), Full-Time, DaysNovato, CaliforniaRemoteThey will play a critical role in ensuring seamless and streamlined patient experiences by coordinating outreach efforts for scheduling referrals, managing incoming calls for patients seeking to schedule their appointments or services, ensuring financial clearance is obtained prior to the appointment, and optimizing processes to enhance patient access to healthcare services. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Manager Of Access, Access, (Novato), Full-Time, Days Marin General HospitalManager Of Access, Access, (Novato), Full-Time, DaysNovato, CARemote$93,600–$140,067 / yearThey will play a critical role in ensuring seamless and streamlined patient experiences by coordinating outreach efforts for scheduling referrals, managing incoming calls for patients seeking to schedule their appointments or services, ensuring financial clearance is obtained prior to the appointment, and optimizing processes to enhance patient access to healthcare services. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Senior Diet Office Supervisor UCSF Medical CenterSenior Diet Office SupervisorSan Francisco, CAThe department is comprised of three divisions: food service (room service style patient food service, retail food operations including cafes, quick service coffee outlets, a large-scale catering program with conference services, with supporting entities of culinary services, food procurement services, and a business office), retail services (gift and specialty shops), and nutrition services (inpatient and outpatient nutrition services for adults and pediatrics and a dietetic internship). Completes testing and quality assurance checks on new food service software updates including computerized bedside meal ordering, kitchen management software, call center automatic distribution software, and healthcare communication software.
Remote Medicare Call Center Agent Fortuna BMCRemote Medicare Call Center AgentSanta Rosa, CARemoteFull timeStrong basic computer skills, including the ability to: Navigate multiple applications simultaneously Switch efficiently between screens and browser tabs Search an internal Wiki or knowledge base Copy and paste information accurately Upload, download, and locate files Use Microsoft Outlook, Teams, and other Microsoft 365 applications Resolve basic connectivity, audio, and application issues Ability to research, interpret, and apply written healthcare policies and procedures while assisting a member. This position is designed for experienced call center professionals who are comfortable working within structured procedures, navigating multiple computer systems, researching information independently, and meeting closely monitored performance expectations.
NewMember Service Center Representative (Call Center) Redwood Credit UnionMember Service Center Representative (Call Center)Napa, CA$24–$31 / hourRedwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions. The ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and a minimum of two years of call center, retail or clerical experience in a customer service environment.
Member Service Center Representative - Call Center Redwood Credit UnionMember Service Center Representative - Call CenterNapa, CA$24–$31 / hourRedwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions. The ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and a minimum of two years of call center, retail or clerical experience in a customer service environment.
Program Assistant UCSF Medical CenterProgram AssistantSan Francisco, CAThe Goldschmidt Collective (TGC) is a unit within the Department of Family & Community Medicine that focuses on supporting healthcare providers nationwide, including physicians, nurse practitioners, physician assistants, pharmacists, and other healthcare professionals, by offering expert, case-based, on-demand education, clinical guidance, and capacity building. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Call Center Reservationist - Tri Delta Transit Keolis AmericaCall Center Reservationist - Tri Delta TransitAntioch, California$17.50–$22 / hourThe Call Center Reservationist is responsible for effectively and efficiently researching, responding, and booking of all Paratransit, Microtransit (Tri My Ride), and Non-Emergency Medical Transport (NEMT) trips using client provided software. Ensure that all ECCTA client trips with an agreed upon appointment or arrival time shall be scheduled to arrive at their dropoff location no more than 30 minutes before appoint / arrival times and no later than the agreed upon appointment / arrival times.
PRACTICE CRD 3 UCSF Medical CenterPRACTICE CRD 3San Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
PRN Food Service Worker - Per Diem UCSF Medical CenterPRN Food Service Worker - Per DiemSan Francisco, CATray in Motion (TIM) Clerk duties includes working on trayline to check meal trays for accuracy and deploying trays from kitchen to tray passers in a timely and accurate manner using scanners, meal carts, and other transport equipment. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Member Service Center Representative - Call Center - Part Time - (Closer 3:00Pm-8:00Pm) Redwood Credit UnionMember Service Center Representative - Call Center - Part Time - (Closer 3:00Pm-8:00Pm)Santa Rosa, CA$24–$31 / hourRedwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions. The ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and a minimum of two years of call center, retail or clerical experience in a customer service environment.
NewCall Center Representative Bath PlanetCall Center RepresentativeOakland, CAIf you're energetic, professional, and enjoy talking with people, this is your opportunity to join a fast-growing home remodeling company where your efforts directly contribute to our success. At our company, we're passionate about helping homeowners improve their homes while creating an exciting and rewarding workplace for our team.
Call Center Temporary Practice Coordinator Axelon Services CorporationCall Center Temporary Practice CoordinatorSan Francisco, CA$18–$25 / hourSupport a high-volume orthopedic call center receiving approximately 400–600 calls per day. Complete administrative tasks, including referral coordination and related support.