Management of the non-physician clinical staff in concurrence with the Program Director and Hospital Leadership• In coordination with the Hospital, recruit and manage the onboarding of clinical staff• Provide initial and on-going training and education for clinical staff• In coordination with other members of Intuitive and Hospital leadership, participate in community outreach• Scheduling of clinical staff• In coordination and at direction of the Hospital, assist Hospital with staff evaluations, following the process of the Hospital in accordance with the Hospital's timeline and tools• Utilize resources from Intuitive and Hospital, to support patient satisfaction for site• Provide ongoing leadership training and mentoring to clinical staff• Coordinate with the Program Director, Medical Director, and other clinical managers, as applicable, to implement quality assurance and performance improvement process• Provide quarterly reporting on performance measures applicable to the site• Serve as cultural champion for non-physician clinical employees• Participate in regulatory and accreditation preparedness and survey process• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities• Management of the customer service experience and relations at the Sites in concurrence with the Medical Director and Program Director• Provide patients and their family with a customer focused, friendly, reassuring and open environment that encourages patient participation in health care decisions.• Clinical Manager, RN8385 Creedmoor Rd, Raleigh, NC 27613, USAFull-timePosition Type: ExemptPartners: University of North CarolinaCompany DescriptionUniversity of North Carolina (UNC) and Intuitive Health have partnered to bring a new model of emergency and urgent care to North Carolina communities, combining UNCs clinical excellence with Intuitive Health's expertise in operating combined ER and urgent care facilities.