What you need to be successful in this role: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, or a related fieldMinimum of four (4) years of experience in public information, communications, or related disciplineDemonstrated experience in media relations and/or crisis communicationsProven ability to develop professional communications materials (e.g., press releases, public advisories, reports)Experience working with government agencies, transportation programs, or similar public-sector environments preferredExperience engaging with stakeholders, including public officials, partner agencies, and the general publicStrong customer service and public interaction experienceExperience presenting in public forums, media engagements, or conferencesProficiency with modern communication tools and platformsAbility to manage multiple priorities and meet deadlines in a dynamic environmentProven ability to develop professional communications materials (e.g., press releases, public advisories, reports)Experience working with government agencies, transportation programs, or similar public-sector environments preferredExperience engaging with stakeholders, including public officials, partner agencies, and the general publicStrong customer service and public interaction experienceExperience presenting in public forums, media engagements, or conferencesProficiency with modern communication tools and platformsAbility to manage multiple priorities and meet deadlines in a dynamic environmentStrong written and verbal communication skillsAbility to translate technical transportation and engineering concepts into clear public messagingExperience working collaboratively with government agencies and stakeholdersConfidence in public speaking, media engagement, and formal presentationsStrategic mindset for branding, outreach, and program promotionAbility to manage multiple deadlines and produce accurate, high-quality workAwareness of current trends in communications, marketing, and public engagementFDOT experience or knowledge of TSM&O conceptsAccreditation (Accredited in Public Relations (APR), Certified Public Relations Counselor (CPRC), etc.)Experience with emergency response communications. Manage and respond to public inquiries related to TSM&O/RTMC programs, projects, and servicesCoordinate with internal and external partners to research and resolve customer issuesLead collaboration and cross-promotion efforts, including but not limited to: Other FDOT DistrictsFDOT Central OfficeFlorida's Turnpike Enterprise (FTE)Tampa Hillsborough Expressway Authority (THEA)Transit agenciesFlorida Highway Patrol (FHP)Local and County agenciesLocal Universities and CollegesCommunity OrganizationsNon-profits.