Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community. Effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery and components, training, evaluation, and outcomes, clinical initiatives, new projects, and building a successful team.