As a Customer Advocacy Manager, you'll partner closely with Sales, Customer Success, Product Marketing, and Comms/PR to support our reference request desk, support the production of compelling customer stories, coordinate speakers for events, and drive reviews and social proof- turning customer proof into stories that move markets and bringing measurable outcomes to life. Maintain systems of record for reference requests, customer touchpoints, stories, speakers, champions, reviews, logos, and permissions; create workflows, templates, playbooks, governance, and automation that improve efficiency and experience.