INTERPERSONAL SKILLS: Important Level - Position engages in or requires some or all of the following: uses alternative or combined human relations skills in understanding other people and influencing their behavior in order to achieve job objectives; applies skills of persuasiveness or assertiveness, as well as sensitivity to other persons point of view in order to influence their behavior, change an opinion, or turn a situation around; and deals with confidential information; and has a high level of contact with students, program participants, and/or the public. Additionally, the following physical abilities are required: feeling, fingering, grasping, handling, hearing voices and distinguishing among sounds, mental acuity, reaching, repetitive motion, speaking, talking, and visual acuity in data/color/observations/inspecting.