Remote - Customer Service Agent American Income Life Insurance CompanyRemote - Customer Service Agentcharlotte, NCRemoteExperience in customer service, sales, hospitality, or another people-focused role can be beneficial, but no previous industry experience is necessary . Your primary focus will be helping members navigate the programs and options available to them while providing a positive experience throughout the process.
Senior Associate, Client Service Manager BaringsSenior Associate, Client Service ManagerCharlotte, North CarolinaThis individual will serve as a trusted partner and primary point of contact, responsible for the successful resolution of day‑to‑day administrative and operational client needs while working closely with Distribution, Operations, Legal/Compliance, Investment, and other internal teams to ensure exceptional end‑to‑end service delivery. Deliver client communications related to key events, reporting updates, product enhancements, operational changes, firm announcements, webinar invitations, and other strategic communications while partnering with Distribution, Investments, Product, Marketing, Legal, and Compliance on appropriate messaging and delivery.
Senior Manager, Client Experience & Risk Optimization (CERO) Judi HealthSenior Manager, Client Experience & Risk Optimization (CERO)Charlotte, North Carolina$135,200–$169,000 / yearThe Senior Manager, Client Experience & Risk Optimization exists to lead risk-based operational initiatives from intake through execution, ensuring client-impacting issues, audits, and performance guarantee (PG) commitments are captured consistently, assigned clear ownership, structured into actionable workstreams, and tracked to resolution. The Manager directly leads a team of Analysts, partners cross-functionally with Legal, Compliance, Finance, Client Services, and Technology, and delivers the reporting and analysis leadership needs to understand emerging risks, recurring issues, workload trends, and opportunities for operational improvement.
Office Assistant The Bradley GroupOffice AssistantSalisbury, NCWe are seeking a reliable and detail-oriented Office Assistant to support daily administrative operations in a fast-paced environment. Apply now or call our office at 336.248.8171 or stop by 229 N Talbert Blvd.
NewDental Practice Manager Family Dental HealthDental Practice ManagerKannapolis, NCFull timeRequirements:Outstanding written and verbal communication skillsA friendly, positive demeanor with patients and dental office team membersGreat administrative organizational skillsStrong computer skills and the ability to learn new programsExceptional customer service skillsMust be available to work extended hours3-5 years experience in a dental practice with knowledge of terminology and clinical procedures2+ years of management experienceDenticon experience is a plus! Our name says it all:Family - To create lasting relationships with our patients, our teams, and our communitiesDental - To provide excellent dental care, one patient at a timeHealth - To improve the overall health of our communityWe are proud to offer our employees large office perks with a small office feel!
NewFront Office ManagerLearn More Crescent Hotels & ResortsFront Office ManagerLearn MoreCharlotte, NCOur differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerConcord, NCTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Business Support Manager I - FC Channel Centralized Bank of AmericaBusiness Support Manager I - FC Channel CentralizedCharlotte, North CarolinaKey responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. US - CA - El Segundo - 2301 ROSECRANS AVE (CA8800), US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544).
Customer Service Delivery Driver Carvana CoCustomer Service Delivery DriverCharlotte, NC$19–$21 / hourWe also offer an Employee Stock Purchase Plan discount!\n Professional Development: Extensive internal growth and professional development opportunities\n And more!\n \nAbout the Role: \n \nWe're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:\n\n Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)\n Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive\n Complete customer paperwork and include thorough notes in our customer tracking system\n Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.\n \n \nWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!\n \nWhether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.
NewServicenow Manager, CRM & Front Office Solutions RSMServicenow Manager, CRM & Front Office SolutionsCharlotte, NC$107,000–$214,500 / yearRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
NewBiologics Assistant (Manufacturing) $19.50 OneBlood IncBiologics Assistant (Manufacturing) $19.50Charlotte, NC$1.50–$4.50 / hourTasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Position Schedule: Candidate must be available to work a flexible schedule with an 8-hour shift scheduled between the hours of 4:00pm - 4:00am any day of the week including weekends.
NewBusiness Support Associate-Charlotte TEKsystems, IncBusiness Support Associate-CharlotteCharlotte, NCFull timePartner with center field support and internal employees to ensure seamless consultant onboarding, timely payroll completion, and superior life cycle management service is provided by utilizing Cases. The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to contract employees, clients, corporate, center,, and internal partners.
Technology Support Sr. Analyst (Trading Support) Bank of AmericaTechnology Support Sr. Analyst (Trading Support)Charlotte, North CarolinaThis job is responsible for supporting client-facing, revenue generating lines of business in an elevated desktop role, acting as a seasoned contributor on a local/national level to perform complex technical problem resolution and request fulfillment of operating systems, applications, and hardware. Key responsibilities include effectively supporting organizational initiatives to find efficient solutions to operating problems, fulfilling service requests and communicating technical information to clients and partners with care and empathy and without technical jargon.
Manager, Client Service (Charlotte, NC) Mercer AdvisorsManager, Client Service (Charlotte, NC)Charlotte, North Carolina$76,500–$90,000 / yearThe Manager, Client Service works collaboratively with the Director, Client Service on the following: a) team member management and development, b) increasing overall productivity of direct reports, c) promoting excellence in servicing existing client base, in a highly efficient manner with attention to detail and strong positive interpersonal skills, d) perform Client Service Specialist responsibilities. For more than 40 years, Mercer Advisors has been helping families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team.
NewBeverage Service Advisor Westrock Coffee CoBeverage Service AdvisorConcord, NCPossess the skills to communicate with both customers and service providers to coordinate repairs, replacements or part ordering while promptly following through until services are provided to our customer base. Support and provide guidance to our technicians, conduct maintenance functions for parts, return trips, schedule installation and service events, and provide guidance while tech is on-site with the customer.
NewPharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateStatesville, NC$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Digital Support Specialist I SPECTRUMDigital Support Specialist ICharlotte, NCBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Customer Experience Manager - Mid Market NAVEX GlobalCustomer Experience Manager - Mid MarketCharlotte, NCWhat you'll do: Own the experience for a portfolio of mid-market customers, ensuring consistent engagement and measurable value realizationBuild trusted advisor relationships with executive and senior stakeholders across customer organizationsGuide mid-market customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readinessServe as the central point of coordination across sales, product, services, support and leadership teamsLead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunitiesCapture and communicate voice-of-the-customer insights to influence product roadmap discussions and operational improvementsMonitor customer health indicators including adoption, engagement, satisfaction, and business outcome achievementIdentify opportunities to strengthen customer advocacy through references, case studies, advisory boards, and industry speaking opportunitiesDrive proactive engagement using customer insights, telemetry, and lifecycle analytics to anticipate customer needs and address risks early. What you'll bring: 5+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadershipProven ability to improve retention, expansion, and global CX performanceExpertise in data-driven CX, customer health, and lifecycle analyticsStrong executive communication and cross-functional influence skillsCulture Agility.
NewService & Customer Support Specialist (Farm Equipment) Graham Personnel ServicesService & Customer Support Specialist (Farm Equipment)Statesville, NC$45,000–$55,000 / yearThe ideal candidate enjoys helping customers, solving problems, and building long-term relationships while supporting a variety of farm equipment products and tractor attachments. This position serves as a key point of contact for customers, assisting with product support, warranty claims, parts identification, troubleshooting, and order-related inquiries.
Manager, Call Center Technology SPECTRUMManager, Call Center TechnologyCharlotte, NCDemonstrated expertise in enterprise telecommunications and voice operations, including SIP-based architectures, carrier interconnects, SBCs, SIP proxy/core routing and call center platforms such as ACD systems. Oversee carrier relationships, telephony infrastructure and call center platforms to ensure reliable enterprise voice services supporting business continuity and customer satisfaction.