Leadership, Supervision & Talent Development** * Provide strategic and operational leadership, in collaboration with contracted partner, to ensure all personnel in IT, applications, and telecommunications teams operate in alignment with Madonna's core values, mission, strategic initiatives, and annual goals. * Build, lead, and sustain high-performing, service-oriented teams by recruiting, developing, mentoring, and retaining skilled professionals, ensuring team members have the knowledge and resources to meet expectations; set clear expectations and hold staff accountable for results.