Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)San Francisco, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Enrollment Medical Assistant VyncaEnrollment Medical AssistantSan Mateo, CaliforniaIn this role, you will conduct targeted outreach calls to patients, families, and healthcare organizations — educating them on palliative care and VyncaCare's services, completing structured eligibility screenings to identify patients with chronic illness and functional decline, and scheduling those who qualify for an initial visit with a nurse practitioner. Act as a liaison between patients and the broader care team, directing calls, texts, and emails to the appropriate individuals or departments and responding to patient questions and concerns in a timely, supportive manner.
Practice Coordinator 2 UCSF Medical CenterPractice Coordinator 2Oakland, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator II UCSF Medical CenterPractice Coordinator IISan Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
PRACTICE CRD 2 UCSF Medical CenterPRACTICE CRD 2San Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
NewClient Services Associate I, Prenatal BillionToOneClient Services Associate I, PrenatalUnion City, CAAt BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. Unity Confirm enables non-invasive confirmation for high-risk screening results through the capture of intact circulating fetal cells using BillionToOne’s Fetal Cell Capture Technology.
Director, Ambulatory Access & Revenue Operations Alameda Health SystemDirector, Ambulatory Access & Revenue OperationsSan Leandro, CA$72.52–$120.88 / hourDetermines access and revenue cycle impact and goals tied to performance; analyzes all existing reporting tools and develop data to establish performance goals; implements quality assessment and improvement initiatives; measures and reports performance internal and external customer satisfaction surveys and methods for rewarding evidence of progress and improvement; communicates goals to all levels of staff and regularly assesses achievement; collaborates with clinicians and services to advance revenue cycle improvements. + Develop and implement performance improvement activities across all primary and specialty care clinics in an effort of identifying areas of opportunities for improving patient care and financial outcomes, defines strategies to achieve enhancement, defines process and outcomes measures to monitor effectiveness of initiatives, and communicates to the health system.
Operator, Security Operations Center Tesla IncOperator, Security Operations CenterFremont, CA$21.30–$46.46 / hourAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Call Center Representative I North East Medical ServiceCall Center Representative IDaly City, CAAdditionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS' participating programs, and answering patients' inquiries. The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients.
Customer Service Representative I Santa Clara Family Health PlanCustomer Service Representative ISan Jose, CAThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
Oracle CC&B SME (Oracle Customer Care and Billing) Macpower Digital Assets Edge Private LimitedOracle CC&B SME (Oracle Customer Care and Billing)San Francisco, CA$60 / hourExperience Leading end-to-end quality assurance (QA) initiatives for CC&B modules, ensuring all processes and functions meet business and technical requirements. Experience in Analyzing, identifying, and resolve complex system issues, ensuring high reliability and operational efficiency of CC&B solutions.
Supervisor, Customer Service Santaclara Family Health PlanSupervisor, Customer ServiceSan Jose, CAReasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. This position participates in projects and tasks to support Customer Service operations in a manner that provides service excellence, maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center key performance indicators.
Customer Service Representative I Santaclara Family Health PlanCustomer Service Representative ISan Jose, CAThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
HR Service Center Customer Service Associate, Fixed-Term Stanford UniversityHR Service Center Customer Service Associate, Fixed-TermRedwood City, CA$31.25–$38.25 / yearThis entry-level HR role is responsible for assisting employees with navigating the Oracle HCM system Sequoia, supporting manager and employee self-service transactions, and resolving general to moderately complex HR inquiries while meeting established SLAs. Occasionally write by hand, twist, bend, stoop, squat, reach, work above shoulders, grasp lightly, fine manipulation, grasp forcefully, lift, carry, push, pull objects that weigh up to 10 pounds, sort, file paperwork.
Customer Service Rep II Snap OnCustomer Service Rep IISan Jose, CaliforniaThis support includes, but is not limited to technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration. Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence.
Ambul Care Admstn Crd 2 UCSF Medical CenterAmbul Care Admstn Crd 2San Francisco, CAThis position is a self-reliant individual who coordinates urgent add-on request, assist with coordinating multiple exams on the same day for patients, and is knowledgeable of all exams scheduled in the Radiology Central Scheduling department. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical Amazon.com IncCustomer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One MedicalCAHandle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience. Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Vice President, Member, Care Delivery and Quality Communications Kaiser PermanenteVice President, Member, Care Delivery and Quality CommunicationsOakland, CAThe Vice President serves as the primary communications partner to care delivery leadership and is responsible for developing communication strategies that support members during periods of change, operational challenges, service disruptions, care delivery enhancements, quality initiatives, facility openings, and other experiences that directly impact member trust and satisfaction. The Vice President oversees member communications, care delivery communications, quality communications, online reputation management, member-facing content strategy, service recovery communications, call center messaging, health observance campaigns, patient-facing materials, and communication support for operational initiatives affecting members.
CSR Rmv FoodsCSRLivermore, CaliforniaThat’s why we are committed to providing veterinarian-approved pet medications, premium wellness products, and expert pet care solutions to ensure your companions get the best possible care. Our Customer Service team is the front line of our business, helping customers with inquiries, resolving issues, and ensuring they feel valued.
Customer Service Coordinator - Onsite - Full-Time - Palo Alto, California ProTransport-1Customer Service Coordinator - Onsite - Full-Time - Palo Alto, CaliforniaSanta Clara, CaliforniaUnder the general supervision of the Regional Business Development Manager, the Customer Service Coordinator is responsible for answering and triaging all communications from the facility's transfer center and coordinating an appropriate resource to meet our customer’s needs. Proficient computer skills including Microsoft Office, email, and spreadsheet software programs.