location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

ADAPTED_NOW

Support Engineer

ACTIVE

<p>Salesforce Support Engineer</p><p>Prior technical or customer support experience<br/>Knowledge of Salesforce<br/>SQL or SOQL or related Database Experience<br/>Certified Salesforce Administrator and or Certified App Builder<br/>Bachelor Degree in Information Systems or Computer Science or Information Technology or Related Field<br/>Experience with the Salesforce Platform, particularly supporting managed packages.</p><p>About Virtusa</p><p>Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.</p><p>Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.</p><p>Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</p>

<p style="background-image: initial; background-size: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgba(255, 255, 255, 1); margin: 15pt 0"><span style="color: rgba(0, 0, 0, 1); font-family: Calibri; font-size: medium">Virtusa is a leading worldwide provider of information technology (IT) consulting and outsourcing services. We help accelerate business outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare, telecommunications and media.</span></p>
<p style="background-image: initial; background-size: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgba(255, 255, 255, 1); margin: 15pt 0"><span style="color: rgba(0, 0, 0, 1); font-family: Calibri; font-size: medium">Virtusa delivers targeted business outcomes through differentiated solutions by leveraging its proven platforming methodology, domain expertise and technology innovation. Virtusa’s operational excellence solutions allow businesses to improve business and operating efficiencies, and reduce costs using automation, effort compression and simplification. Virtusa’s digital transformation and innovation solutions empower companies to accelerate business growth by reimagining the consumer experience, and creating lasting value.</span></p>
<p style="background-image: initial; background-size: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgba(255, 255, 255, 1); margin: 15pt 0"><span style="color: rgba(0, 0, 0, 1); font-family: Calibri; font-size: medium">Founded in 1996 and headquartered in Massachusetts, Virtusa has 50 offices across North America, Europe and Asia.</span></p>
<p> </p>

Virtusa

Salesforce Support Engineer

INTEGRATED

Computer Technician

https://www.youtube.com/watch?v=aV0cEhLLbi4

<p>National Company seeking an Entry Level Computer Technician to join our growing team in Chippewa Falls, WI. This exciting position will be working in a lab environment performing testing, debug, troubleshooting and hardware builds. This person must be able to work independently, be detail-oriented, read and follow soecific instructions, and have a desire to learn new things. The role will also pull and assemble material, manage inventory activities, and support other teams as needed.</p><p>Responsibilities</p><p/><p/><p>Engineering Test Technician Responsibilities</p><ul><li>Organize programs and projects to support the strategic direction and manage short and long term goals</li><li>Manage short and long term projects</li><li>Kit and pull assemblies</li><li>Mechanical builds and repairs of computer systems</li><li>Troubleshooting (Electrical/Mechanical)</li><li>Lab Inventory - including staging of material, cycle counts, and support</li></ul><p/><p>The essential functions of this role include:<br/></p><ul><li>working in a smoke free environment</li></ul>Skills<br/><ul><li>Electronic Maintenance</li><li>Electronic Assembling</li><li>Testing</li><li>Inventory Auditing</li><li>Computer Support</li><li>Computer Repair</li><li>Computer Hardware (1 year of experience is preferred)</li></ul>Education<ul><li>Associates</li></ul>Qualifications<br/><ul><li>Years of experience: 2 years</li><li>Experience level:Entry Level</li></ul><p>Shift: First</p><p>Working hours: 8 AM - 4 PM</p>Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.<br/><br/>EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.<br/>

<p>Randstad was founded in 1960 by Frits Goldschmeding. We've never let go of his passion or the values that he established. By staying true to those fundamentals, we've expanded to represent more than 90 percent of the HR services market.</p><p>We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.</p><p>Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests.</p>

Randstad USA

Randstad Manufacturing and Logistics

Support Analyst

job summary:<br/><p>Our Client in Alpharetta is currently seeking a <strong>Hardware Support Analyst</strong> to provide technical support to a number of hardware devices, but mainly Microsoft Surfaces. As a member of the Hardware Support Depot you will be responsible for troubleshooting leaning devices (iPad, Surface 3, Latitude, Chromebook, others to follow). You will also be managing vendor relationships with our external support partners as well as our internal team members. Parts inventory and shipping to and from our vendors and schools will be a daily routine. Proper recordkeeping, keen attention to detail, timely responses to the school district needs will all be attributes of the successful candidate. Applicants must be very dependable and have an excellent attendance history.</p> <br/>location: Alpharetta, Georgia<br/>job type: Contract<br/>salary: $24 - 26 per hour<br/>work hours: 8am to 5pm<br/>education: No Degree Required<br/> <br/>responsibilities:<br/><ul><li>Support of Microsoft Surface devices. Minor repair, and sending parts back to Microsoft.</li><li>Maintain inventory at schools and Depot, and replenish when needed</li><li>Test, troubleshoot, and diagnose computer and tablet hardware failures</li><li>Replace and/or repair faulty components (tablet screens, keyboards)</li><li>Mentor assigned to work/study programs on computer repair</li><li>Conduct testing and troubleshooting of laptops and tablets</li><li>Perform accurate data input of Service Desk tickets</li><li>Perform quality inspections for all completed processes</li></ul> <br/>qualifications:<br/><ul><li>Experience level: Experienced</li><li>Minimum 2 years of experience</li><li>Education: No Degree Required</li></ul> <br/>skills: <ul><li>Electronics</li><li>break/fix</li><li>dell computers</li><li>motherboard replacement</li><li>hardware support</li></ul><br/><p>Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.</p>

Hardware Support Analyst

Randstad Technologies

Unclassified Occupations

<p>Company Description</p><p>At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.</p><p>Job Description</p><p>As a valued colleague on our team, you will determine incident response plans, policies, and procedures for Fannie Mae with direction from management, as well as coordinate with stakeholders in preparation for, and response to, incidents.<br/><br/><strong>THE IMPACT YOU WILL MAKE</strong><br/>The Support and Tools - Incident Management - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:</p><ul><li>Remain aware of changes to incident response guidelines and current events.</li><li>Under the guidance of more experienced staff, create and continuously update incident response plans, policies, and procedures.</li><li>React to incidents in real-time, proactively look for hardware, software, and environmental alerts or malfunctions, as well as work with more experienced colleagues and other technical teams for resolution and articulate routine troubleshooting steps effectively.</li><li>Support the coordination of internal incident response teams and lead required technical follow-up calls for high profile incidents.</li><li>Collaborate with external stakeholders to mitigate incidents and follow protocols.</li></ul><p> </p><p>Qualifications</p><p><strong>THE EXPERIENCE YOU BRING TO THE TEAM</strong><br/><br/>Desired Experiences</p><ul><li>Bachelor degree or equivalent</li></ul><p><strong>Skills</strong><br/><br/>Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity<br/>Skilled in cloud technologies and cloud computing<br/>Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data<br/>Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS<br/>Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC<br/>Determining causes of operating errors and taking corrective action<br/>The group of skills related to Operational Excellence including improving and overseeing operations<br/>The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.<br/>Working with people with different functional expertise respectfully and cooperatively to work toward a common goal.</p><p>Basic knowledge of IT Incident Management</p><p>Basic end user triage experience</p><p>2 years of experience handling incidents and issues in a 24/7 production environment</p><p>2 years of working experience or knowledge with different IT infrastructure components such as Unix/Linux servers, Wintel servers, network and other infrastructure components.</p><p>Hands on experience with Service-Now or other ticketing tools</p><p>Experience using Outlook, Excel, SharePoint and collaboration tools such as Cisco Jabber and MS Teams</p><p>Experience and confidence working with all levels of management; excellent written and verbal skills</p><p>Ability to multitask during concurrent events.</p><p>Strong relationship management skills and aptitude to multi-task and work well in a high stress environment, both within teams and independently</p><p> </p><p><strong>Tools</strong><br/><br/>Skilled in Excel<br/>Experience using VMWare<br/>Experience using JIRA<br/>Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms<br/>Skilled in ServiceNow to manage digital workflows<br/>Skilled in SQL<br/>Skilled in VPN software and encrypting data<br/><br/> </p><p> </p><p> </p><p>Additional Information</p><p> </p><p> </p><p><br/>The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.<br/><br/>Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.<br/> </p><p> </p><p> </p>

Fannie Mae

Support and Tools - Incident Management - Associate-113242

smartrecruiters

401K

Employee Referral Program

Flexible Spending Accounts

Life Insurance

Long Term Disability

Medical, Dental and Vision

Military Leave

Paid Holidays

Professional Development

Tuition Reimbursement

IT Specialist

<div>Description</div><div>COMPUTER SPECIALIST (VDept-21-1374-F):<br/><br/>Bowhead seeks a Computer Specialist to provide support in the V Department Service Center. Must have experience with all of the following:<br/><br/>o Familiarity with IT and network operations.<br/>o Ability to provide phone, email, and in-person support to users for a wide range of IT<br/>related issues and requests.<br/>o Serving as the initial point of contact for troubleshooting various hardware, software,<br/>and application problems.</div><br/><br/><div>Requirements</div><div>Computer Specialist applicants should have six (6) months experience in computer and peripheral operation and maintenance of equipment such as (Windows 10, RedHat Linux, Solaris) A training certificate may be substituted for experience.<br/><br/>DoD 8570 Information Assurance Technical Level II certification preferred.<br/><br/>SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.<br/><br/>Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.<br/><br/>Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.<br/><br/>UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act.<br/><br/>All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).<br/><br/>UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting.<br/><br/>Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.<br/><br/>Link to Apply:<br/>https://rn21.ultipro.com/UKP1001/JobBoard/JobDetails.aspx?__ID=*83433D02287F37D5<br/><br/>#LI-SW1</div>

<p>UIC Government Services (UICGS) and its Bowhead family of companies are a division of Ukpeaġvik Iñupiat Corporation (UIC), an Alaskan Native Corporation (ANC). UIC is one of the largest ANC’s in Alaska, and combined with UICGS/Bowhead, we offer a wide variety of services to defense and civilian government agencies that reach across multiple disciplines, the U.S., and the world. With our excellent management team and great range of services in the areas of Information Technology, Logistics & Marine, Manufacturing & Products, Program Management and Operations, and Systems & Technology, we perform over 250 contracts worldwide with innovative business solutions in areas such as engineering, maintenance services, manufacturing, information technology, program support, logistics/base support, and procurement. Collectively, our 3,500+ employees of the Bowhead family of companies, UIC, UIC Government Services, UIC Government Construction, and UIC Commercial remain committed to delivering quality results to ensure our customers’ success. Headquartered in Virginia, we are a fast-growing, multi-million-dollar corporation consistently recognized as one of the top 25 8(a) certified small business companies for government contracting.</p>

Bowhead / UIC Technical Services

Computer Specialist

Bowhead / UIC Technical Services Jobs

Technical Support Representative

Invalid Url:https://pm.healthcaresource.com/cs/eisenhowermed#/job/18034#utm_source=monster&utm_medium=jobposting&utm_campaign=l7posting?source=monster

<div><div><div>Req#R0258024</div></div><div><div>Information Systems</div></div><div><div>Full Time,Day,8 Hour Shift</div></div><div><div><ul id="pfm_form"><li><div><strong>Job Objective:</strong> A brief overview of the position.</div><ul><li style="list-style-type:disc"><div>The position is primarily responsible for addressing and resolving end user issues as they are escalated from help desk support staff at Eisenhower Medical Center (EMC.) </div></li></ul></li><li><div><strong>Reports to</strong></div><ul><li style="list-style-type:disc"><div>Manager of Desktop Support or Director of Information Technology</div></li></ul></li><li><div><strong>Supervises</strong></div><ul><li style="list-style-type:disc"><div>None</div></li></ul></li><li><div><strong>Ages of Patients</strong></div><ul><li style="list-style-type:disc"><div>None</div></li></ul></li><li><div><strong>Blood Borne Pathogens</strong></div><ul><li style="list-style-type:disc"><div>Minimal/ No Potential</div></li></ul></li><li><div><strong>Qualifications</strong></div><ul><li style="list-style-type:none"><div><strong>Education</strong></div><ul><li style="list-style-type:disc"><div>Required: Associates Degree in IT or related field, or at least 2 years' of applicable IT experience in lieu of degree.</div></li><li style="list-style-type:disc"><div>Preferred: Bachelor’s Degree in IT or Computer Science or equivalent.</div></li></ul></li><li style="list-style-type:none"><div><strong>Licensure/Certification</strong></div><ul><li style="list-style-type:disc"><div>Required: Valid CA driver’s license within 30 days of hire.</div></li><li style="list-style-type:disc"><div>Preferred: MCITP, MCTS, A+, Network +, Security + or equivalent</div></li></ul></li><li style="list-style-type:none"><div><strong>Experience</strong></div><ul><li style="list-style-type:disc"><div>Required: 6+ years as Enterprise Desktop Technician</div></li><li style="list-style-type:disc"><div>Preferred: 6 years supporting Windows hardware/software and printers in a health care environment.</div></li></ul></li></ul></li><li><div><strong>Essential Responsibilities</strong></div><ul><li style="list-style-type:decimal"><div>Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.</div></li><li style="list-style-type:decimal"><div>Responsible for supporting the workstation and various infrastructure of EMC and its’ joint ventures.</div></li><li style="list-style-type:decimal"><div>Installs, troubleshoots, and maintains PC and client applications.</div></li><li style="list-style-type:decimal"><div>Maintains an SR’s completed/hours worked ratio of 0.75 or better. Exceptions will be recognized by the Desktop Manager and / or Director of Technology due to other projects.</div></li><li style="list-style-type:decimal"><div>Supports the IS Application Analysts, Operations, and Network Support staff and other I.S. project staff during and post implementation of I.S. projects.</div></li><li style="list-style-type:decimal"><div>Analyzes current systems and processes in order to identify opportunities for improvement in customer experience, productivity, infrastructure or other improvement or cost savings.</div></li><li style="list-style-type:decimal"><div>Ensures IT security best practices are followed at all times.</div></li><li style="list-style-type:decimal"><div>Checks ticket management and project work queues daily. Updates SR’s and project tasks as they are worked on until tasks are complete. Weekly updates of SR if it has not been addressed or completed.</div></li><li style="list-style-type:decimal"><div>Closes SR’s and project tasks in tracking system within 24 hours of completion of work. Communicates completion of SR’s and project tasks directly to customer in person or via email. If email is not available, written notification is required.</div></li><li style="list-style-type:decimal"><div>Labels and stores equipment as needed after closing SR’s.</div></li><li style="list-style-type:decimal"><div>Ensures that documentation/notes are added to all SR’s as they are in progress.</div></li><li style="list-style-type:decimal"><div>Orders parts or supplies that are used in the course of SR completion by using HEMM or a PO requisitioning form. Requisition numbers are documented in the SR notes field.</div></li><li style="list-style-type:decimal"><div>Facilitates cooperation between IS staff members, vendors, and customers to troubleshoot, identify and resolve system needs, modifications, and/or issues. Works with these groups to reach resolution of issues and/or define necessary modifications.</div></li><li style="list-style-type:decimal"><div>Advises Director or Manager of any issues that could relate to customer satisfaction.</div></li><li style="list-style-type:decimal"><div>Ensures documentation is continually kept up to date and new documents will be added for all encountered issues and resolutions.</div></li><li style="list-style-type:decimal"><div>Retires EMC assets as needed. Notifies manager if equipment needs to be disposed.</div></li><li style="list-style-type:decimal"><div>Performs other written and oral status reporting to IS management and EMC customers on a regular basis as needed or as requested.</div></li><li style="list-style-type:decimal"><div>Ensures workstation has Eisenhower standard software installed such as LANDesk, Antivirus and CSA at each PC visit. Validates computer account is located in the correct Active Directory OU location.</div></li><li style="list-style-type:decimal"><div>Participates in rotating 24 hour on-call schedule as may be needed.</div></li><li style="list-style-type:decimal"><div>Communicates changes to Systems Administrators, Operations and Analysts as needed.</div></li><li style="list-style-type:decimal"><div>Keeps all tools clean and in a secured (stored) environment when not in use.</div></li><li style="list-style-type:decimal"><div>Keeps Desktop area neat and clean. This includes all storage areas, bench and personal space.</div></li><li style="list-style-type:decimal"><div>Maintains Active Directory structure for computer, user and auto logon objects. All objects are placed in the correct location. Objects are relocated as needed when equipment is repurposed.</div></li><li style="list-style-type:decimal"><div>Ensures that retired workstation data is destroyed and documents the details in the Disk Destruction Log before the PC is disposed.</div></li><li style="list-style-type:decimal"><div>Locks or logs off workstation whenever not present at machine.</div></li><li style="list-style-type:decimal"><div>Completes daily rounding first thing in the morning of assigned area.</div></li><li style="list-style-type:decimal">Performs other duties as assigned.<br/> </li></ul></li></ul></div></div></div>

Eisenhower Health

Desktop Technician

<p>We are seeking people to add to our rockstar service desk team. Your team is responsible for answering inbound calls from clients spread across the south Puget Sound, and if need be, visit their office to resolve any issues. Your number one priority is to provide excellent customer service to our cherished clients. People don't call our service desk because they are having a great day; they're calling because a key piece of technology isn't working for them, and it's frustrating. Your job is to keep them happy AND fix their technology problem at the same time.</p><b>Compensation:</b><p>$54,000 - $63,000 yearly</p><b>Responsibilities:</b><p>It's pretty simple, really. Be nice. Be friendly. Be smart. Don't stop until it's fixed.</p><p/><ul><li>You must have a cheerful personality that will help defuse the situation.</li><li>You need great listening skills so that you can get a clear reading of the root of the problem (we don't like fixing symptoms here).</li><li>You need excellent documentation skills so that you can create a case in our ticketing system and clearly communicate the issue in plain language for the customer.</li><li>You need a solid foundation of technology skills - this means you probably have at least three years in the IT industry already.</li><li>You need to be a sponge. Success depends on your ability to soak up knowledge as you are moving from client to client and technology to technology.</li><li>We go onsite to healthcare settings so a COVID-19 vaccine is required.</li></ul><p><br/></p><b>Qualifications:</b><p/><ul><li>Have worked at an MSP or in a technical support role for at least 3 years.</li><li>Daily experience using a ticketing system and remote management platform.</li><li>Ability to read a powershell/batch/other script, articulate what it is doing and modify it for a particular use.</li><li>Ability to diagnose and resolve just about any issue that a Windows PC could throw at you.</li><li>Ability to diagnose and resolve just about any core feature of a Windows server.</li><li>Ability to diagnose and resolve just about any issue a 150 user organization would have in a firewall, switch or access point.</li><li>A solid understanding of group policy, and the ability to create one from scratch and deploy it without "oops" setting in.</li></ul><p/><p><b>About Company</b><br/></p><p>Tech Masters has a mission to help people and organizations achieve more by partnering with us. We believe in our team, their goals, and aspirations, their morals, and culture, even their preferred music of choice (often rotating what is played in our shared office space). It is our mission to create a fun and hard-working environment for each member. We feel strongly that this focus gives our customers the best experience when interacting with our team.</p><p><br/></p><p>Tech Masters provides outsourced IT services to businesses with 5 to 300 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider, and are looking for an organization with solid processes, solid systems, and an even more solid staff behind them. We've been in business since 2012, and are recognized as one of the best MSPs in the greater Tacoma area. With solid partnerships, excellent leadership, and a fantastic culture, Tech Masters is unstoppable.</p>

Tech Masters Computer Services

IT Support Specialist Tier 2

WizeHire

Title: Desktop Technician- Temporary PT-1st Shift and 2nd Shift<p>Category: Information Systems & Technology</p><p>EmploymentType: Temporary</p><p>Location: NV-Reno</p><p>LocationType: dist_center</p><p>JobLocation: Reno, Nevada 89521</p><p>JobSummary: Barnes & Noble Reno Distribution Center is HIRING! We are located right off exit 26 on Interstate 580- just 6 miles south of the Reno-Tahoe Airport!<br/><br/>The Desktop Technicians’ role is to serve as initial point of contact for user of all IT supported systems, applications and services within the Distribution Center and by DC Operations. Will provide in-house and remote end users technical support for the proper functioning of desktop hardware, software, printers, barcode scanners and related technology.<br/><br/>Explore Why Barnes & Noble Is a Great Place to Work<br/>We offer career opportunities that are more than just a job.<br/><br/>YOU’RE VALUED. Our employees are fundamental to our business. We aim to ensure you always have the tools and resources you need to succeed.<br/>YOU’RE INVOLVED. Working in our distribution centers is a great way to support our stores and customers.<br/>YOU’RE A PART OF A TEAM. We foster a collaborative environment, so that our employees are passionate about their jobs and the company.<br/>YOU HAVE OPPORTUNITIES. Once on-board, many of us move within the organization, transitioning through multiple areas of our business.<br/>YOU MAKE AN IMPACT. Many on our team enjoy long careers with us and have a real influence on our business.<br/>YOU’RE ENCOURAGED. We offer a supportive environment, where you can lean into challenges, while continuously learning. <br/><br/>Read on for more reasons to join our team:<br/>•Generous 40% employee discounts available to use in our stores and cafes!<br/>•Positive work environment<br/><br/>Safety is always our top priority, and we have the following practices in place to keep our facilities clean and employees safe:<br/>•Daily thermal temperature scans upon entering the facility<br/>•Disposable masks and gloves provided daily<br/>•Deep and daily cleaning of the distribution facility<br/>•Social distancing practices required by everyone</p><p>WhatYouDo: <br/>  Install, maintain, repair and upgrade all PC hardware, software and related peripherals to ensure optimal performance<br/> Use an excellent understanding of both hardware and software computer systems and applications used by DC Operations (including Warehouse Management System, warehouse controls systems) to troubleshoot and resolve issues, perform root cause analysis, and solve business problems. <br/> Prompt notification to individual or group assigned when assignment is outside the scope of the desktop technician.<br/> Day to day administration of user accounts in Active Directory in observance of corporate security guidelines<br/> Research and test new software and hardware implementations for future use in the organizations environment.<br/> Monitor and track issues to ensure accurate and timely resolution.<br/> Create and update detailed documentation for use in future problem resolution.<br/> Be able to work with flexible schedules and be occasionally on-call on the weekends.</p><p>Knowledge&Experience: <br/> Experience installing, troubleshooting, configuring, maintaining and repairing a diverse array of IT hardware including desktop PCs, laptops, laser printers, inkjet printers, Bluetooth peripherals, etc<br/>Experience supporting Microsoft Office software and other common office software<br/>Experience supporting a WMS strongly preferred. <br/>Experience configuring and troubleshooting TCP/IP<br/>Experience supporting wireless network devices<br/>Ability to lift and carry up to 50 lbs<br/>Ability to crouch, bend, crawl, and climb a ladder as would be expected of a technician servicing equipment located under desks or mounted to the ceiling.<br/>Ability to appropriately prioritize work efforts<br/>Customer service skills are a must as the technician will be interfacing directly with end-users both on the phone and in person.<br/>Strong background in PC repair and Networking, with certifications from Microsoft, COMP TIA and Cisco preferred.<br/><br/><br/>Position Qualifications:<br/>An associate’s degree or higher in Information Technology or related fields; or 1-3 years of demonstrated experience supporting current Windows operating systems.</p><p>EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.</p>

Barnes & Noble is an innovator in publishing, retail, and digital media, including our award-winning NOOK® products and an expansive collection of digital reading and entertainment content. We welcome creative, dedicated, and service-oriented team members who are passionate about being an integral part of our dynamic community and helping it thrive.
Whether your expertise is in retail, merchandising, publishing, marketing, technology, or finance, we have a place for you at Barnes & Noble.

Barnes & Noble, Inc.

Desktop Technician- Temporary PT-1st Shift and 2nd Shift

Barnes & Noble

<p>Alera Group is currently seeking a<strong> IT Support Specialist- On-boarding.</strong></p><p/><p>As an <strong>IT Support Specialist </strong>- On-boarding you would setup new employee’s accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel to local offices in the region when necessary.</p><p/><p> Responsibilities  </p><ul><li>Responsible for the coordination, scheduling, setup, installation and testing of new and existing employee’s workstations and related IT equipment.Responsible to provide end user support regarding deployment and setup of workstations, peripherals and mobile devices.Ordering new equipment and maintaining accurate inventoryDevelop and maintain workstation and software setup procedures to simplify new deployments and setups.Handle Help Desk tickets related but not limited to new user setups and equipment deployments</li></ul> Qualifications  Associates Degree in an IT related field and/or current IT certifications from Microsoft and CompTIA<p>3+ years’ experience in a Desktop Support/Help Desk role</p><p>Extensive experience with Microsoft Windows 10 OS</p><p>Experience working with ticketing and remote device management solutions</p><p>Extensive experience with setup and deployment of desktops, laptops and end user peripherals</p><p>Strong Office365 experience with account and end user setup</p><p>Solid understanding of DNS, DHCP and VPN network technologies</p><p>Strong sense of customer support and customer service skills is required</p><p>Excellent communication skills</p><p>Be well organized and pay attention to detail</p><p>Think logically and have strong problem-solving abilities</p><p>Strong ability to write clear, detailed documentation</p><p>Be able to travel nationally to firms during implementation if necessary</p><p>Be on call and to respond to emergencies when needed</p><p/><p/><p>The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job:</p><p/><ul><li>Regularly required sitting for prolonged periods of time. Standing, walking and reaching are required periodically.Ability to lift, position and install IT equipment weighing up to 50 pounds and extending up to 6ft. in height.</li></ul> Equal Opportunity Employment  We’re an <strong>equal opportunity employer</strong>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.<p/><p>If you’re a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQR</p><p/>

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