This position supports a broad portfolio of Epic MyChart and digital patient experience solutions, including online scheduling, telehealth, digital check-in, patient self-service tools, appointment communications, Epic Welcome Kiosks, and other patient engagement technologies. This role supports several high-profile organizational initiatives, including scheduling optimization efforts, Epic Refuel initiatives, telehealth optimization, the transition to Epic MyChart Scheduling, Epic Welcome Kiosk deployments, and upcoming facility rollouts.