An earned Bachelor's degree in from an accredited institution of higher learning in Information Technology, Computer Science, Information Systems, Software Engineering, Business, or a related field, or an equivalent combination of education and experience; at least 10 years of progressive experience in software engineering, application development, digital platforms, systems integration, or related technology disciplines, including at least seven (7) years of leadership experience managing engineering or technology delivery teams; demonstrated experience leading enterprise application portfolios, digital transformation and modernization initiatives using Agile, DevOps, CI/CD, and modern software delivery practices; hands-on experience managing enterprise, cloud, low-code/no-code, and open-source platforms, including the adoption of AI-enabled engineering tools and practices; proven ability to collaborate with architecture, cybersecurity, data, operations, and business stakeholders to deliver secure, scalable, reliable, and accessible technology solutions; deep experience in application lifecycle management, engineering governance, vendor management, service operations, incident and problem management, budget oversight, strategic planning, talent development, and continuous improvement, with excellent leadership, communication, and problem-solving skills; as well as echo-functional experience on engagement platforms in a higher education workplace. Preferred education & experience: An earned Master’s degree from an accredited institution of higher learning in information technology, Computer Science, Information Systems, Software Engineering, Business, or a related field; progressive leadership experience directing digital experience engineering, enterprise applications, product engineering, or software development organizations, preferably within higher education or similarly complex customer-facing environments; experience implementing, supporting, and modernizing solutions across Salesforce, Microsoft platforms, contact center technologies, related enterprise applications, including leadership of engineering teams supporting Next.js, Salesforce Sales Cloud, Salesforce Marketing Cloud, chatbot, Omnichannel communication, digital engagement platforms; experience leading cloud transformation, enterprise modernization, platform consolidation, and cross-application integration initiatives, with knowledge of enterprise architecture frameworks and practices such as TOGAF.