Working within established service level agreements (SLAs), operational procedures, and security requirements, the L2 NOC Engineer assesses service impact, executes approved remediation activities, and collaborates with internal teams, vendors, and customer stakeholders as needed to resolve incidents efficiently. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.