Provide all aspects of day-to-day IT support for technologies including, but not limited to: Cybersecurity: Anti-virus/anti-malware solutions, DNS filtering solutions, endpoint detection and response solutions, managed detection and response solutions, multi-factor authentication solutions, vulnerability remediation . Systems: Backup solutions, Citrix, email archiving and filtering solutions, MacOS workstations, Microsoft 365, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Windows Server, Microsoft Windows workstations, NAS storage, SAN storage, VMware ESXi .